Articles by Susanne Sclafane

Sclafane is Executive Editor of Carrier Management, a publication of Wells Media Group serving property/casualty insurance carrier executives. She is a media professional with deep background in the P/C insurance industry including 25 years as editor and reporter for trade magazines, online news services, digital journals. Her prior experience includes 14 years as a casualty actuary.

Liberty Mutual Execs See Q4 Momentum as 2023 Income Falls

Although Liberty Mutual reported worse underwriting results and lower net income in 2023 compared to the prior year, executives pointed to the momentum of the final quarter as an indicator of what’s ahead. “We made solid progress toward our 95 …

Destination Progressive… or One of These Other Carriers

Commissions are more certain than insurance losses. Those were not exactly the words that a Progressive executive used when he described the work the insurer has been doing to help customers meet all their insurance needs—sometimes through the policies of …

GEICO’s ‘Eye-Popping’ 2023 Insurance Profits, Falling Employee Counts

Even though Berkshire Hathaway’s latest annual report featured Warren Buffett’s forecast that the days of “eye-popping performance” for the giant conglomerate are over, readers focused on property/casualty insurance saw numbers that jumped off the pages. Among them were: A 2023 …

More P/C Carriers With Less Surplus: Aon Ward Analysis

As we continue into 2024, many property/casualty companies are primed to grow their businesses, but not all have adequate levels of surplus to support premium growth, an Aon Ward executive said during a December 2023 webinar. Jeff Rieder, partner and …

No Sugarcoating: Availability Before Affordability, California Regulator Says

If the old adage “As California goes, so goes the nation” is true, then 2024 will be another year of industry retooling as insurers and regulators set a path for the future of the U.S. P/C property insurance market. Homeowners …

More P/C Carriers With Less Surplus: Aon Ward Analysis

As we head into 2024, many property/casualty companies are primed to grow their businesses, but not all have adequate levels of surplus to support premium growth, an Aon Ward executive said during a mid-December webinar. Jeff Rieder, partner and head …

Ending Polarization and Building Future Leaders: Travelers CEO

Challenges facing today’s business leaders include keeping pace with rapid change, the leader of Travelers said in late October while also going out of his way to cast light on a serious obstacle to forward progress: polarization. “I think it’s …

Lemonade Expects to Be in the Black Within Three Years

While Lemonade is still burning cash and reported a net loss on the bottom line of its third-quarter income statement, the insurtech expects both situations to reverse by year-end 2026. The cash situation, in fact, will turn around by year-end …

Progressive in a Better Place With Reserve Boosts Done, CEO Says

Shoring up loss reserves and adding “the premium equivalent” of a top 8 personal auto insurer to its books has put Progressive in a better place now than it was at the end of the second quarter. The carrier’s chief …

Ending Polarization and Building Future Leaders: Travelers CEO

Challenges facing today’s business leaders include keeping pace with rapid change, the leader of Travelers said last week while also going out of his way to cast light on a serious obstacle to forward progress: polarization. “I think it’s a …