Articles by Stephanie K. Jones

Everyone Likes a Hard Insurance Market, Right?

What’s the big deal with a hard property/casualty insurance market? Everyone likes one, said Art Davis, president of Colony Specialty, a member of the Argo Group. “You make a lot of money, have good returns.” The problem is, Davis said …

Rebates, Referrals and Rewards in Texas – What’s OK and What’s Not?

What are the rules governing insurance agents in Texas on rebates, referrals and rewards, and why do they matter? For starters, at a minimum, agents could lose their license for violating rules regarding such activities. And, they could potentially be …

Ohio Workers’ Comp Agency Settles Overcharges Lawsuit

The Ohio Bureau of Workers’ Compensation has reached an agreement in principle to settle the San Allen case, a class action lawsuit filed in 2007 against the BWC over the pricing of workers’ comp policies that were in place between …

Brannan Appointed New Texas Workers’ Comp Commissioner

Gov. Rick Perry appointed Ryan Brannan of Austin as commissioner of Workers’ Compensation at the Texas Department of Insurance (TDI), effective Aug. 1, 2014, for a term to expire Feb. 1, 2015. Brannan replaces Rod Bordelon, who is leaving the …

Fees Plus Commissions Allowed for Retail Insurance Agents in Texas

Retail insurance agents in Texas are allowed to charge certain fees in addition to a commission in relation to selling an insurance policy, but those fees must be disclosed to the customer. “Texas is one of the few states that …

Ohio Workers’ Comp Agency Settles Overcharges Lawsuit

The Ohio Bureau of Workers’ Compensation has reached an agreement in principle to settle the San Allen case, a class action lawsuit filed in 2007 against the BWC over the pricing of workers’ comp policies that were in place between …

Rebates, Referrals and Rewards in Texas — What’s OK and What’s Not?

What are the rules governing insurance agents in Texas on rebates, referrals and rewards, and why do they matter? For starters, at a minimum, an agent could lose their license for violating rules regarding such activities. And, they could potentially be …

Consumer Interest in TrustedChoice.com Growing, Big ‘I’ Chair-Elect Says

Insurance consumer interest in Trusted Choice, the national brand created for the members of the Independent Insurance Agents & Brokers of America (IIABA or Big “I”) is growing, according the association’s chair-elect. David Walker, president of Hartland Insurance Agency in …

If Fracking Is the Question, Insurers May Ask – What Is the Answer?

When it comes to the use of evolving technologies such as hydraulic fracturing, or fracking, in oil and gas production one big question insurance companies are faced with is: to insure or not to insure? That is a key question …

A Smooth Claims Experience Starts with Appropriate Customer Expectations

Want your insurance customers to have a smooth claims experience after a loss? Set appropriate expectations up front and over-deliver on the back end. “I think that’s equally true for claims people and for agents,” said Timothy Wiedmeyer, vice president …