Burand’s Agency E&O Blog: Tip #2

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I couldn’t agree with you more on the importance of using risk assessement questionnaires and checklists. From an E&O perspective using them can close gaps in offering coverage and provide valuable documentation for the file should an allegation of failure to offer coverage occur in the future. In addition, they can help producers sell more coverage and round accounts which is good for everyone. One consideration is that if you create your own checklists they need to be continually updated as coverages evolve over time. The benefit of commercially available questionnaires and checklists are that they are monitored and updated by someone else. IIABA offers members access to the Big “I” Virtual Risk Consultant Powered by Rough Notes which provides risk assessment tools and checklists, along with our tools to help agency staff create proposals, explain coverage, and document cusomter files. It’s thorough and most importantly affordable.