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Who (Almost) Murdered the Program'

Cover Story • April 19, 2004
Program business in the current hard market is not quite dead, but has taken gunshots to the torso. There are heavy bruises on the neck, rope burns on the wrists and wounds consistent with a ...

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Subject: RE: Who (Almost) Murdered the Program

Posted On: June 9, 2004, 6:59 am CDT
Posted By: Robert Milsop
Comment:
Instructive and well written article. Unfortunately, many insurance companies operate their own claim departments as described. Claim management is geberally measured on an adjustment expense(s) basis ... an easy measurement for senior management to utilize .. vs. auditing individuals claim files to get a true picture of how well the staff is doing.
Subrogation staff should review each active claim file and only sign-off on those files where there appears to be no chance for subrogation. It is very likely that inside adjusters are also overlooking contribution opportunities due to excessively high work load.
Subject Posted By Posted On
RE: Who (Almost) Murdered the Program Robert Milsop
Jun 9, 2004, 6:59 am
Who (Almost) Murdered the Program Carlos A. Peniche
Jun 7, 2004, 12:12 pm
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