New Drive Insurance chief eyes growth strategy
Features • July 3, 2006
A new captain has taken the wheel at Drive Insurance, the independent agency division of the Ohio-based Progressive Corporation, with the recent appointment of John A. Barbagallo as the president. ...
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Subject: Working to build the trust
Posted On: August 18, 2006, 2:39 pm CDT
Posted By: Keepe Trustin
Comment:
I think it is noble that Mr Barbagallo is taking the ongoing position of Progressive to build the "trust" relationship with the agents. If they would not do so many things to cause distrust with their agents, they probably would not need to keep telling the agents how they are working to build "trust".
They should probably either isolate Progressive from Drive or Drive from Progressive. It is surprising or maybe not so surprising that they continue to run the claims thru Progressive - trucks and signage - while telling the agents what a good deal they are getting and the "direct" Progressive market is not a competitor.
"He stresses the importance of strengthened relationships between Progressive and its 30,000 independent agencies since Drive's inception in 2003. He describes the types of technology he wants to implement that he believes will enhance the potential for growth of Drive, as well as build on the trust relationship between Progressive and its independent agency force."
It is hard to double talk and expect the agents to believe only one side.
Subject: Working to build the trust
They should probably either isolate Progressive from Drive or Drive from Progressive. It is surprising or maybe not so surprising that they continue to run the claims thru Progressive - trucks and signage - while telling the agents what a good deal they are getting and the "direct" Progressive market is not a competitor.
"He stresses the importance of strengthened relationships between Progressive and its 30,000 independent agencies since Drive's inception in 2003. He describes the types of technology he wants to implement that he believes will enhance the potential for growth of Drive, as well as build on the trust relationship between Progressive and its independent agency force."
It is hard to double talk and expect the agents to believe only one side.