East News
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Agencies Underpay CSRs, Overpay Producers, Argues Consultant Bates at 1752 Club Meeting
East News • April 19, 2004
The reason independent agencies struggle to attract customer service representatives (CSRs) is that agencies just do not pay them enough. Instead,agencies overpay their producers.
Consultant ...
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| Subject | Posted By | Posted On |
|---|---|---|
| RE: RE: HOW MUCH TO PAY THE PRODUCER???-Response to Kathy | kok | Apr 26, 2004, 2:47 pm |
| To "Been There Done That" | Mark | Apr 22, 2004, 7:54 am |
| Response to Tracy | Apr 22, 2004, 6:53 am |
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| Response to "Been there done that", unrelated to article | Tracy | Apr 21, 2004, 4:10 pm |
| Been There Done That | Apr 21, 2004, 2:25 pm |
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| RE: article | Been there done that | Apr 21, 2004, 1:00 pm |
| CSR's Underpaid | Apr 20, 2004, 10:28 pm |
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| Service Sells | Not Just A CSR | Apr 20, 2004, 10:08 pm |
| Compensation Worries | DMC | Apr 20, 2004, 6:19 pm |
| To Carolyn | Jan Jesberger | Apr 20, 2004, 2:26 pm |
| RE: RE: V.Bates article | Carolyn | Apr 20, 2004, 1:34 pm |
| Response to "Wayne" | Theresa | Apr 20, 2004, 1:12 pm |
| RE: RE: RE: V.Bates article | Marsha McLaurin, CPCU | Apr 20, 2004, 11:07 am |
| RE: To: Lisa Golden | Jan Jesberger | Apr 20, 2004, 10:25 am |
| To: Lisa Golden & Matt | Karen | Apr 20, 2004, 8:59 am |
| V Bates Producer Compensation/CSR Compensation | Karen | Apr 20, 2004, 8:52 am |
| CSR's Underpaid by Agency | Mary | Apr 20, 2004, 8:48 am |
| To: Lisa Golden | Matt | Apr 20, 2004, 1:53 am |
| RE: this is to faye | abdul | Apr 19, 2004, 9:10 pm |
| CSR's VS Producers | Robert | Apr 19, 2004, 8:44 pm |
| RE: Underpaid CSR'S | abdul | Apr 19, 2004, 8:43 pm |
| RE: RE: RE: HOW MUCH TO PAY THE PRODUCER??? | jay-sims | Apr 19, 2004, 8:04 pm |
| RE: RE: HOW MUCH TO PAY THE PRODUCER??? | Jay sims | Apr 19, 2004, 8:02 pm |
| RE: V.Bates article | Faye | Apr 19, 2004, 5:17 pm |
| RE: V.Bates article | Thomas Wright | Apr 19, 2004, 5:03 pm |
| RE: RE: V.Bates article | Jack J Maniscalco | Apr 19, 2004, 4:14 pm |
| RE: RE: V.Bates article | Julius | Apr 19, 2004, 4:07 pm |
| RE: HOW MUCH TO PAY THE PRODUCER??? | Kathy | Apr 19, 2004, 3:46 pm |
| RE: RE: RE: V.Bates article - by the | Robin | Apr 19, 2004, 2:58 pm |
| RE: V.Bates article | Wayne | Apr 19, 2004, 2:55 pm |
| RE: Underpaid CSR'S | Rodger | Apr 19, 2004, 2:52 pm |
| Underpaid CSR'S | Lisa Golden | Apr 19, 2004, 2:39 pm |
| RE: Compensation | Bob | Apr 19, 2004, 2:38 pm |
| overpaid | cobbs nixon | Apr 19, 2004, 8:15 am |
| Producer vs. CSR Compensation | Mark | Apr 19, 2004, 7:57 am |
| Compensation | Matt | Apr 19, 2004, 3:16 am |
| RE: RE: V.Bates article - by the "producer" | CSR | Apr 16, 2004, 3:43 pm |
| RE: V.Bates article | Producer | Apr 16, 2004, 3:25 pm |
| Producers Over Paid | Producer | Apr 16, 2004, 3:20 pm |
| Producers are overpaid! | SALVATORE LUNDY | Apr 16, 2004, 3:05 pm |
| RE: V.Bates article --right on! | Ann | Apr 16, 2004, 2:44 pm |
| HOW MUCH TO PAY THE PRODUCER??? | KEVIN | Apr 16, 2004, 2:35 pm |
| RE: RE: More to this | Theresa | Apr 16, 2004, 1:43 pm |
| Equal pay for important jobs | Jessica Lee | Apr 16, 2004, 1:39 pm |
| RE: RE: More to this | Matt | Apr 16, 2004, 1:37 pm |
| RE: More to this | Robert | Apr 16, 2004, 1:27 pm |
| More to this | Bob | Apr 16, 2004, 1:08 pm |
| RE: V.Bates article | Theresa | Apr 16, 2004, 1:01 pm |
| Underpaid CSRs | Beth | Apr 16, 2004, 12:55 pm |
| RE: RE: V.Bates article | Kelsey Wood | Apr 16, 2004, 12:43 pm |
| CSR's Underpaid / Producers Overpaid | Laura | Apr 16, 2004, 12:35 pm |
| RE: V.Bates article | K Grimsley | Apr 16, 2004, 8:51 am |
| V.Bates article "Underpay CSR's,Overpay Producers" | Louise D. Neigel | Apr 16, 2004, 7:04 am |
| Back to article | ||
Subject: RE: Underpaid CSR'S
Now as for the CSR comp goes why not profit share as each time the client deals with the CSR an opportunity is made and if the CSR is able to foster more business to that Agent then the CSR is due more recognition and the logical source of this would be from the beneficiary (eg the producer) Ultimatly people vote with their wallet and he who is able to pry that baby open is due recognition because a spending client is a happy client--doubters? when was the last time a less then happy client volunteered some of his/her money or said what else can you do for me/ my firm?