Posted On: April 20, 2004, 1:12 pm CDT

Posted By: Theresa

I am the producer who said that I was a CSR and went Producer because my company did not pay the CSRs very well and if I could be a CSR again I would. The reason I would go back is because I enjoy maintaining and "taking care of" my customers. In my agency the Producer handles an account for the first 9 months then gives it up to the CSRs. The CSR earns NO commission and some don't care if the account is renewed or not. I worked both CSR & Producer on the product I sell for a couple of years and I enjoyed that the most. I had the best of both worlds. Now that the book has increased and the demand for the product is higher I can't do both. So I opted for producer because I wanted the commission and the chance to controll my income. It was truly scarey. I sometimes regret my decision when I think about the comfortable feeling I had when doing the CSR full time and part time. Plus I truly miss having a year to year relationship with my insureds. I wish there was a solution, but as we all know the business world is what it is and we all have to make our own decisions and either live with it or get out.