N.Y. Trial Bar, Auto Insurers Agree on Court Changes to Expedite Claims
East News • June 27, 2005
With encouragement from insurers led by Progressive Insurance Co. and the state's trial lawyers, New York lawmakers last week passed a bill that should both cut down on questionable small claims ...
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Subject: NEVER, EVER USE PROGRESSIVE!
Posted On: August 11, 2006, 7:50 pm CDT
Posted By: boycott_progressive
Comment:
NEVER, EVER USE PROGRESSIVE!
I believe, Progressive inc. does a bait and switch to their loyal customers when they change addresses!
YOU BE THE JUDGE!
Timeline:
Jan 10, 2006- I move from the Santa Monica area to Pasadena
Jan 13th- My old Progressive policy EXPIRES for $620 every 6 months
Jan 14th- 2:32 pm- I log onto Progressive Direct and change my address
Jan 14th- 4:30 pm- I log back into Progressive, IT SHOWS MY NEW ADDRESS and that 6 months of
coverage will be $620
Jan 14th- 4:35pm- I pay $620 online and receive confirmation of payment.
Feb 10th- I recieve a bill for and ADDITIONAL $220 due to my change of address. I call to inform them that
my change of address happened 2 hours BEFORE I paid for my new policy. They tell me that a change of
address can take up to 3 days and that I must pay the new amount or pay a $50 cancelation penalty.
Remember, I made this change AFTER my old policy had expired and had NO obligation to renew with them.
I could have logged in an a new customer and gotten an instant quote for the correct amount but as, an
existing customer it takes up to 3 days to get an accurate rate????
They are able to give immediate quotes for non-customers but 2 hours to update my rate as loyal
customer was insufficient????
At no time, before I paid, did their website tell me there was a rate change. When I went to pay, their site
could have shown me the updated rate, said they were unable to give me a current rate or told me my that
the rate shown could change due to my recent address change, but it didn't. I feel that this deception must
be intentional because changing your address at the end of your policy must be a common occurence!
I challenge any representative of Progressive inc. to adequately dispute these claims!
STAY AWAY----STAY AWAY----STAY-AWAY!!!
Sincerely,
A. DLC
Subject: NEVER, EVER USE PROGRESSIVE!
I believe, Progressive inc. does a bait and switch to their loyal customers when they change addresses!
YOU BE THE JUDGE!
Timeline:
Jan 10, 2006- I move from the Santa Monica area to Pasadena
Jan 13th- My old Progressive policy EXPIRES for $620 every 6 months
Jan 14th- 2:32 pm- I log onto Progressive Direct and change my address
Jan 14th- 4:30 pm- I log back into Progressive, IT SHOWS MY NEW ADDRESS and that 6 months of
coverage will be $620
Jan 14th- 4:35pm- I pay $620 online and receive confirmation of payment.
Feb 10th- I recieve a bill for and ADDITIONAL $220 due to my change of address. I call to inform them that
my change of address happened 2 hours BEFORE I paid for my new policy. They tell me that a change of
address can take up to 3 days and that I must pay the new amount or pay a $50 cancelation penalty.
Remember, I made this change AFTER my old policy had expired and had NO obligation to renew with them.
I could have logged in an a new customer and gotten an instant quote for the correct amount but as, an
existing customer it takes up to 3 days to get an accurate rate????
They are able to give immediate quotes for non-customers but 2 hours to update my rate as loyal
customer was insufficient????
At no time, before I paid, did their website tell me there was a rate change. When I went to pay, their site
could have shown me the updated rate, said they were unable to give me a current rate or told me my that
the rate shown could change due to my recent address change, but it didn't. I feel that this deception must
be intentional because changing your address at the end of your policy must be a common occurence!
I challenge any representative of Progressive inc. to adequately dispute these claims!
STAY AWAY----STAY AWAY----STAY-AWAY!!!
Sincerely,
A. DLC