Posted On: September 11, 2004, 7:45 am CDT

Posted By: Hon. Kevin A. Tarpley, I

You know, it really burns me up that there are shops that beleive that the insurance company and their TPA's have the authority to set your cost for doing business.

A number of the TPA's compete with you and have volume on their side and have artificially created a false economic environment for the cost of windshield repair and replacements.

The insurance companies have sold this to the public and elected officials as a means of justifying the claims that this their way of saving the consumers money. Then, they add this issue of fraud on top of it for good, bad, and/or for good measure.

The fact is, we have communicated to the various insurance companies that we do business with that we will not accept their discounts and there are those who fight and then there are those who respect our independent right to charge what we will feel is the appropriate cost for our services.

Those who do not pay are charged a 2% "Late Fee" which will collect once we are forced to resolve the matter in court. If you are late on paying your car insurance. Do you or do you not get hit with a fee? Who do these people think they are dealing with? I know, but do you who work hard everyday like myself really understandd the message these folks are indirectly telling you?

They must first try to get a better price for our services. In my world 50/50 is very fair. However, we go one step better and it is 57%. The save money, we can make a living and pay our bills. Wake UP!.

There is so much I can say... By the way, I agree, any good shop would give a potential customer a quote on a glass job.