Chubb Creates Specialist Network for Customers
National News • March 24, 2005
The Chubb Group of Insurance Companies has created the Masterpiece Protection Network to provide customers with referrals to qualified home protection specialists.
When customers contact the ...
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Subject: RE: Home Appraisals
Posted On: March 28, 2005, 10:35 am CST
Posted By: Big Insurance
Comment:
Looks more like Chubb is getting their lunch eaten by AIG Private Client Group who offer "concierge level" service to their high net worth clientele. If Chubb wants to be competitive, they need to address their auto policy pricing and direct waterfront issues. AIG Private Client will continue to erode Chubb's marketshare because they provide clients with better terms, and agents a competitively priced product that is easier to sell. Most of all, Chubb has to come off of their high horse and arrogant posture toward professional agents that can write the high end market. Nothing like having the rug pulled out from underneath a real estate closing because a BFE survey is 3 inches off the minimum, or because at the last minute the underwriter decides the client is too well known. (Then written with State Farm, for God Sake).
Subject: RE: Home Appraisals