Posted On: March 29, 2007, 12:23 pm CDT

Posted By: Rick

The claim handling process is not corrupt. My job as a claims handler is to pay what the contractual agreement, between the insured and insurer states, nothing more or less. Usually when a claim arises the insured is already in an unhappy and unfortunate situation. It is very difficult to make people happy under these adverse circumstances. Most customers are very nice and fair, however there are also those that cannot be pleased no matter what you do. The free market is the best way to retify any substandard claim practice by the affected party no longer dealing with that company. To ask government to look into all claim handling you would have to ignore all the many previous imcompetent acts of government and the ego driven politicians that control it.