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Progressive Receives U.S. Patent for Concierge Claims Service

National News • February 15, 2008
Progressive Insurance reports it has received a U.S. patent for one of its methods of processing vehicle damage claims, which it calls its concierge level of claims service. With this service, ...

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Subject: The point

Posted On: February 18, 2008, 11:01 am CST
Posted By: Reason
Comment:
The catch is you only get the "concierge" level of service if you submit to their body shop.

How do you think they select these shops; by the quality of the work or the level of expertise?
NOT.

It is all about who will "get in bed" with Progressive.
Kickbacks and incentives; that's the ticket.

Cut the parts prices to X% over cost, reduce the labor rate in exchange for guaranteed volume, use LKQ parts instead of OEM whenever and where ever possible.

Before patenting the term "concierge" they should have looked into its meaning.
When you seek the assistance of the concierge for dinner reservations, he usually doesn't dictate where you eat.
Subject Posted By Posted On
Making Chicken Salad from Chicken Poop rockinhorse
Mar 14, 2008, 1:18 pm
RE: Concierge Claim Service Keith
Feb 23, 2008, 12:28 pm
RE: RE: Patent No 7,324,951...... lastbat
Feb 20, 2008, 10:13 am
RE: Patent No 7,324,951...... Curious Georgette
Feb 20, 2008, 9:51 am
RE: Passsenger trains Stat Guy
Feb 20, 2008, 9:38 am
Passsenger trains curious george
Feb 19, 2008, 12:00 pm
RE: Progressive Stat Guy
Feb 19, 2008, 11:57 am
RE: RE: RE: concierge Rocket Man
Feb 19, 2008, 10:00 am
RE: RE: concierge Scott
Feb 19, 2008, 9:39 am
The point again Big B.
Feb 19, 2008, 9:27 am
RE: concierge blondie
Feb 19, 2008, 9:16 am
concierge wudchuck
Feb 19, 2008, 8:41 am
RE: RE: RE: The point agentsman
Feb 19, 2008, 8:36 am
RE: Patents JGD
Feb 19, 2008, 6:33 am
RE: RE: The point Scott
Feb 18, 2008, 9:35 pm
RE: RE: RE: Fad agentsman
Feb 18, 2008, 4:30 pm
RE: The point SWFL Mark
Feb 18, 2008, 1:38 pm
The point Reason
Feb 18, 2008, 11:01 am
RE: Just A Fad blondie
Feb 18, 2008, 10:55 am
RE: Guys, you're missing the point Fighting Saints
Feb 18, 2008, 10:27 am
RE: concierge service Rocket Man
Feb 16, 2008, 5:34 pm
concierge service wudchuck
Feb 16, 2008, 12:21 pm
RE: RE: RE: Anti steering laws SWFL Mark
Feb 16, 2008, 6:31 am
RE: RE: Anti steering laws concerned
Feb 15, 2008, 4:21 pm
RE: RE: A Thought lastbat
Feb 15, 2008, 4:08 pm
RE: A Thought SP
Feb 15, 2008, 3:55 pm
RE: RE: Fad JJ
Feb 15, 2008, 3:38 pm
RE: Fad claimant
Feb 15, 2008, 3:21 pm
RE: Anti steering laws concerned
Feb 15, 2008, 3:20 pm
Just A Fad Ian
Feb 15, 2008, 2:40 pm
Concierge Claim Service ScottyP
Feb 15, 2008, 2:28 pm
RE: Anti steering laws SWFL Mark
Feb 15, 2008, 2:16 pm
A Thought Eli
Feb 15, 2008, 2:11 pm
RE: RE: Patent No 7,324,951......doing the reporters job aga SP
Feb 15, 2008, 1:21 pm
Anti steering laws Chad Balaamaba
Feb 15, 2008, 1:20 pm
RE: Progressive curious george
Feb 15, 2008, 1:07 pm
RE: Guys, you're missing the point richard dasilva
Feb 15, 2008, 1:05 pm
Progressive Customer
Feb 15, 2008, 1:04 pm
RE: Patent No 7,324,951......doing the reporters job again curious george
Feb 15, 2008, 1:03 pm
Patent No 7,324,951......doing the reporters job again Mighty Joe Young
Feb 15, 2008, 12:56 pm
Guys, you're missing the point Missing the point
Feb 15, 2008, 12:50 pm
RE: Patents curious george
Feb 15, 2008, 12:39 pm
Patents Warren B.
Feb 15, 2008, 11:45 am
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