Posted On: February 18, 2008, 9:35 pm CST

Posted By: Scott

I agree with Mark...I'm a former auto adjuster and this is a nightmare for those (insured's and claimant's) who feel they are owed everything because they've paid you premium for all these years or because you hit my car. The last thing an insurance company is going to want to do is out right choose which shop does the repair. Might as well put a noose around your neck and hang yourself over a barrel and let the vehicle owner put their hand on the lever.....Dance little puppet...dance...
At least in the old claim process, there was still some buffer between the insurance company and the vehicle owner (more so with the insured) on the quality of repairs. Also, didn't someone point out earlier under the patent entry that the repair facility was "operated" by Progressive....Seem to me they may have more than just a hand in the cookie jar. From a monetary standpoint, they are able to control their collision costs by controlling the cost of the repair. That makes sense, but if I was a claimant, no matter what my car was, I would not want them to do the repairs. I have a friend who is a property manager with them and I will do some more checking into this....could make for some good lawsuits...