Posted On: March 14, 2008, 1:18 pm CDT

Posted By: rockinhorse

Progressive's Concierge Program is nothing but their desperate response to being kicked out of most reputable, main stream body shops because of incompetence and unethical claim practices. They have no choice but to operate this way. No ethical repair facility will allow Progressive on their premises. This program only serves to help Progressive conceal the fact that their customer's vehicles will, in most cases, be torn down by untrained, unqualified technicians and repaired at heavily negotiated rates. Just like Walmart, at Progressive, you get what you pay for.