Posted On: July 2, 2008, 2:25 pm CDT

Posted By: tsntyler

Here's an email that agents in Texas recently received - maybe this "new" President will be NEXT!

Please add AIG_Auto@aigcorpebus.com to your address book or safe list to ensure our e-mail reaches your inbox.


AIG Agency Auto
Deerfield Corporate Centre Two
13010 Morris Road
Alpharetta, GA 30004

James W. Dwane
President
June 17, 2008
Dear Texas Producer,


In my first few weeks as the new President of AIG Agency Auto, I have spent a great deal of time evaluating where we are as a business and where we want to go. One of our principal strengths has been, and will continue to be, our producers. I recognize the significant value of independent agents and brokers and the need to provide you with competitive insurance products for our continued mutual success.

Recently, the personal lines market has experienced an increase in losses. This, combined with a lack of rate adequacy, has affected our financial performance, as it has many other leading insurers. In response to these challenges, we are preparing to make the following changes to our Personal Auto product.

Adjusting rates to provide the appropriate rate for each risk
Making necessary underwriting changes to increase policy accuracy
Temporarily suspending the writing of single vehicle new business policies effective July 2, 2008
Elimination of new annual term policies effective July 2, 2008
Restricting the availability of some pay plans while suspending others
These changes are required in order to improve our loss results and to ensure a better position in the marketplace. In the meantime, please continue to quote us on multi-vehicle auto business as we focus on creating greater value and ultimately becoming your preferred provider in the independent agency market. Our goal is to differentiate ourselves by providing the innovative product offerings and services that you expect from the world's leading insurer.

We appreciate your patience and continued partnership as we take these necessary steps to ensure our future success together.





Sincerely,

James W. Dwane
President
AIG Agency Auto
Insurance and Services Provided by Member
Companies of American International Group, Inc.

Copyright © 2008 American International Group, Inc. All rights reserved.

AIG Agency Auto, 13010 Morris Road, Alpharetta,GA 30004

If you do not wish to receive messages like this one in the future, please click here.