National News
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Study: Buyer Satisfaction Better When Local Agent Plays a Role
National News • July 15, 2008
A new industry study says that buyers who purchase their auto insurance policies through local agents give significantly higher average satisfaction scores compared with those who purchase ...
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| Subject | Posted By | Posted On |
|---|---|---|
| RE: value added | Veteran Agent | Aug 1, 2008, 8:46 am |
| RE: I am sure of myself | shawn in AZ | Jul 28, 2008, 6:24 pm |
| The Bottom Line | Jonathan | Jul 23, 2008, 1:59 pm |
| It depends on the coverage you are shopping | SSM | Jul 21, 2008, 5:48 pm |
| RE: RE: RE: RE: Licensed call center reps/ so what | SP | Jul 21, 2008, 4:51 pm |
| RE: RE: RE: Licensed call center reps/ so what | Nobody Important | Jul 21, 2008, 3:47 pm |
| RE: RE: Licensed call center reps/ so what | CSR | Jul 21, 2008, 3:28 pm |
| Shawn, seem pretty sure of yourself | AZInsMan | Jul 21, 2008, 2:56 pm |
| Shawn, seem pretty sure of yourself | AZInsMan | Jul 21, 2008, 2:56 pm |
| Didnt the Insurance Journal just print a week ago an | Gill Fin | Jul 21, 2008, 1:15 pm |
| Buyer Satisfaction: Local vs. Online or Call Center | RS | Jul 21, 2008, 9:44 am |
| RE: RE: RE: RE: RE: RE: Licensed call center reps/ so what | shawn in AZ | Jul 18, 2008, 2:34 pm |
| RE: RE: RE: RE: RE: Licensed call center reps/ so what | "What" | Jul 18, 2008, 12:16 pm |
| RE: RE: RE: RE: Licensed call center reps/ so what | Agents Know Best | Jul 18, 2008, 12:11 pm |
| RE: RE: RE: Licensed call center reps/ so what | What the real problem is...., | Jul 18, 2008, 11:02 am |
| RE: RE: Licensed call center reps/ so what | Nobody Important | Jul 17, 2008, 3:11 pm |
| RE: Licensed call center reps/ so what | shawn in AZ | Jul 17, 2008, 2:38 pm |
| RE: Erie ??????????? | Erie policyholder | Jul 16, 2008, 3:09 pm |
| customers | Mr. Obvious | Jul 16, 2008, 12:57 pm |
| call center agents | Devil's advocate | Jul 16, 2008, 11:56 am |
| RE: re: who's the smartest here? | RS | Jul 16, 2008, 11:32 am |
| re: who's the smartest here? | Kayleigh | Jul 16, 2008, 11:28 am |
| who's the smartest here? | bluemax | Jul 16, 2008, 10:18 am |
| RE: RE: don't be short sighted / in the minority | RS | Jul 16, 2008, 8:37 am |
| RE: don't be short sided / in the minority | shawn in AZ | Jul 15, 2008, 7:27 pm |
| RE: Value Added | Don't Be Short Sighted | Jul 15, 2008, 6:36 pm |
| Value Added | Rusty | Jul 15, 2008, 2:49 pm |
| Erie ??????????? | joe | Jul 15, 2008, 2:31 pm |
| RE: value added | Dread | Jul 15, 2008, 1:23 pm |
| value added | shawn | Jul 15, 2008, 1:18 pm |
| Committment | Nobody Important | Jul 15, 2008, 12:55 pm |
| Back to article | ||
Subject: customers
So, they buy whatever is cheapest, thinking that what they are buying is the same regardless of which company they buy from.... and then they have a claim and are dissatisfied because they got what they paid for. And suddenly all insurance companies are bad and out to screw them.