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Study: Insurers' Customer Retention Critical in Hard Economic Times

National News • April 22, 2009
As millions of U.S. households face financial hardship in the current U.S. recession, retaining existing customers has never been more important. For insurance carriers in terms of long-term ...

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Subject: www.evenbetteryet.com

Posted On: April 24, 2009, 1:06 pm CDT
Posted By: Bernard Rosauer
Comment:
This a tough business to manage. The larger a company becomes the harder it is to keep focus. State Farm is a great, great company that, in its heart, I am sure wants to do what's best, right, fair. I can say this because I have become familiar with many different carriers all across the country.

When you get that big, almost invisible defects can begin and grow and until something like a court decision that cant be overturned happens, eyes arent opened.

This is why, I believe, defining your culture and core principles are so important. Every decision made should be considered from the customers viewpoint before acted on and then tested before it becomes policy.
Subject Posted By Posted On
Apr 28, 2009, 8:59 am
RE: RE: : STATE FARM,S$13 Million Verdict for Denying Tornad THE TRUTH
Apr 27, 2009, 5:43 pm
RE: : STATE FARM,S$13 Million Verdict for Denying Tornado Co STEVE
Apr 27, 2009, 11:32 am
RE: RE: post was fictitious.retaining existing customers
Apr 26, 2009, 4:53 pm
RE: may be other cases where similar questions should be rai bought and paid for the secrec
Apr 26, 2009, 4:46 pm
may be other cases where similar questions should be raised. questions should be raised.
Apr 26, 2009, 4:44 pm
RE: The Reality This brings us to the really
Apr 26, 2009, 4:35 pm
RE: The Reality
Apr 26, 2009, 4:30 pm
The Reality Bernard
Apr 26, 2009, 2:12 pm
RE: : STATE FARM,S$13 Million Verdict for Denying Tornado Co Verdict
Apr 26, 2009, 11:37 am
: STATE FARM,S$13 Million Verdict for Denying Tornado Covera but will sell renters policies
Apr 26, 2009, 11:33 am
RE: RE: RE: STATE FARM,S principles-loyalty. Bernard Rosauer
Apr 25, 2009, 11:49 am
RE: RE: STATE FARM,S principles clown.
Apr 25, 2009, 11:29 am
RE: STATE FARM,S principles (State Farm) defense counsel d
Apr 25, 2009, 11:19 am
RE: RE: STATE FARM,S principles-loyalty. Penny wise, Pound foolish...
Apr 25, 2009, 11:15 am
RE: STATE FARM,S principles
Apr 24, 2009, 10:19 pm
STATE FARM,S principles Is it privileged
Apr 24, 2009, 10:04 pm
www.evenbetteryet.com Bernard Rosauer
Apr 24, 2009, 1:06 pm
RE: post was fictitious.retaining existing customers judgmentjudgmentjudgment
Apr 24, 2009, 9:00 am
post was fictitious.retaining existing customers how about retainingChief,S.
Apr 24, 2009, 8:58 am
April 23rd post was fictitious. Bernard Rosauer
Apr 24, 2009, 12:18 am
www.evenbetteryet.com Berny
Apr 23, 2009, 2:53 pm
Hmmm. Bernard Rosauer
Apr 22, 2009, 8:38 pm
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