Posted On: April 10, 2007, 9:28 pm CDT

Posted By: History

icies



Mark of Summerville SC (03/25/07)
Something is really wrong in the insurance industry. When one insured driver strikes another and totally disables their car you would think that they would AT LEAST offer you a rental.

The victim should not be treated like the insurer's client with nit picky details of an existing policy. I am a third party with the expectation of restoration back to pre-existing conditions, financial and health. I think the correct term to use here is due diligence on the part of the at fault party(s). It is as if they dare you to take legal action. Maybe it is because most people can not afford to, I do not know, but surely it is the best monetary result for them. Where are our lawmakers at on helping consumers who are victims? This is serious business.

My wreck was last week, I am still feeling pains, my brand new truck is trashed from being struck by a large truck. All State Farm adjuster said so far was we are checking for recalls on truck brakes to assign liability Well, I can assure them their client and it's parties are at 100% fault, and I have 0% fault, so this is WRONG for State Farm to do. My Allstate agent concurs. If State Farm wants to bill or sue Ford, let them, it's not my concern. In the meanwhile, they are seemingly unrestrained and unbound to cause financial pain to their client's victims.

By the advice of so many, I already have hired porofessional help. What a sad state of affairs when step #1 in a collision is to retain an attorney.

Waukesha WI (03/24/07)


I needed full coverage for my car and we settled on a policy through them for 95 dollars a month. I enjoyed my car for a total of about 3 days when I get a phone call from one of State Farms associates who informs me that he misinterpreted what the dealership had sent to him. He was under the assumption that I had auto insurance on the car that I traded in. This was not the case, and I made this VERY clear when I bought the car.

He informs me that my payments would rise from 95 a month to 160 a month. He apologized and told me if I wanted to shop around for a better rate I'm free to do so. Of course I did. I found a new company within hours of his phone call. I gave him a call back and told him to cancel the policy. And he said that it would be taken care of, and the refund of the 95 dollars I gave to them would be refunded to me within the week.

They actually had the nerve to tell me that once I've had insurance with my new provider for 6 months, to come back to them and they'll give me the rate they originally offered to me. No thanks!

NC (01/28/07)


I have paid auto insurance premiums to State Farm for 37 years. Recently, my son had an accident and they dropped him from coverage. This claim can't come close to the years of payments I have made to this company. I dropped them and now have a new company, better coverage, for less expensive premiums.

Prairieville LA (01/06/07)


I've had State Farm since I started driving (7 years). I have my own policy which is totally separate from anyone else in my house hold. I've never been late paying a bill etc. My little brother got into and accident and got a ticket recently. So they sent me a letter saying they are canceling MY insurance due to my brother's driving records. I have nothing to do with his driving or his policy. And this letter was sent to me 4 days before my next payment is due. How convenient! I will never recommend State Farm. Now I'm stuck shopping around for insurances and forking up the money for a down payment etc. with other insurers.

Melinda NC (01/06/07)


I was in a wreck on 11/18 and have had trouble with getting help from State Farm Insurance since day one. I'm working on my personal injury claim and they want me to settle for some unruly amount for everything I've been through. I've been to several doctors' appointments and I've been on medication which has caused me to be unable to concentrate at work or my school. I can't pay my rent and other bills because I've been unable to work the hours I need to due to my injuries. Car damage $3,000.00. Personal damage - $4,000.00.

A fire started in the truck and it ultimately exploded. My car was damaged by the heat and flames, melting most of the ABS parts, blistering the paint, cracking the windshield, etc.

My insuance is paying for my damage, minus my deductible. I called State Farm to file a claim with them for the deductible, the excess rental car fees that my policy does not cover and to talk about diminised value since my vehicle will never be worth what it was before the fire. Plus, I want to trade it in since I cannot be certain it's systems have not been weakened/damaged by exposure to the extreme heat.

State Farm's position is that the fire is the not the fault of their insured. They say they had a forensic expert determine where the fire originated and they say it is not one known from a recall. They will not pay anything on any claim I make.

Brooklyn, NY (03/19/06)
So much for my "Good Neighbor".

After paying my car insurance faithfully for 20 years, keeping a record free of accidents and moving violations, it finally happened. My car was stolen right out of my driveway.

My "Good Neighbor" insurance company has delayed settling with me for almost 90 days - well over the legal limit. They say they can't understand how a thief can steal a car without a key???? (direct quote). They have investigated me, pulled credit reports,bank statements called my employer and treated me more as a criminal than a s a policy paying victim.

I need my car for work and this has been such a hardship. I have just had to hire my true "good neighbor", a lawyer , to try to help me. I feel like I am being victimized twice.

without platesi had has a How in the world can they cancel my policy for not providing personal information on someone who doesn't have a license, never drove my car, and was never on the policy? With a cancellation on my record, finding insurance is difficult and expensive. I deserve good rates and find this extremely frustrating.