Posted On: August 20, 2008, 8:45 am CDT

Posted By: nobody important

The point is simple, rather than taking a few isolated situations, look at the total number of policies written and claims handled. If the ratio of complaints is high and the number of policies written is large, the company is a bad player. If the ratio is one of the lower ones it means they are not, generally. Any company can have a problem and handle it so it receives negative publicity. Any complaint can be built up in the press to be more significant than what it really is. The posts on this site have enough uninformed insurance company haters without having people who are in the industry taking half truths and blowing them out of proportion. You have a responsibility to your own industry to think and research before you make blanket statements. Or, you can just be another insurance company hater like so many others who post on this site. Your choice since this is only an opinion site and you are entitled to your opinion.