Posted On: March 4, 2006, 7:53 am CST

Posted By: Al

The practices you describe by your adjuster were not because he was a "newbie". This insurance company is noted very well for training their claims reps to do just what he did. This is SOP for this insurance company.

Two years ago our home was destroyed by fire. My experience mirrors your's exactly.The claims adjuster was sent in from another state (to make it more difficult to contact, would not respond to phone calls, would not respond to e-mails (the only time he did was to tell us that he could not type which by his inability to effectively communicate was proven beyond any doubt) and would not, as required in a timely fashion, submit to a arbitration. We took this to Federal Court for a non-binding arbitration and in front of a judge these FIG idiots and their lawyers defied the judge. That will prove to be fatal for them as we head off to a jury trial. This is all because FIG would not act in good faith.

The problem with Farmers is just not in California or Texas alone but all across the United States. A search of state by state insurance complaints puts Farmers at the very top or among top three in just about every state when it comes to consumer complaints. And, to boot, a company that operates under more than 60 names smacks of corruption. Why do they need so many names?

I don't know what most of the posts mean when they use the term "agent', whether it is the person who sold them the policy or the agent handling their claim. But it has been rumored that Farmer's gives the selling agents kick-backs for funneling clients their way. If anyone out there reading this post think you may have been treated this way by your agent, contact your State Insurance reglation department and seek the advice from a well qualified lawyer.

For all of the people who are employed by Farmers and stick by their employer . . . it is good to take pride in what do. But for those of you who do have a conscience, it will eventually catch up to you and you will see what this company really is. For those of you who don't have a conscience, Farmers will soon enough put the screws to you too. If you are too foolish to understand this, just check the history of Farmers and their past employees. Espescially the ones who sued Farmers for not paying them what they deserved. That alone states volumes about the character of this company.

And about taking pride in what you do . . . there is no pride ii being a rep for Farmers.