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Standard & Poor's Downgrades Mercury Insurance from Stable to Negative

West News • June 1, 2006
Standard & Poor's Ratings Services has revised its outlook on Mercury Casualty Co. (Mercury Casualty), Mercury Insurance Co. (Mercury Insurance), and Mercury Insurance Co. of Florida (collectively ...

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Subject: RE: RE: RE: RE: It's About Time

Posted On: June 2, 2006, 3:05 pm CDT
Posted By: Mark
Comment:
No, I'm all for helping the customer, which is why I won't use Mercury. Tell me, are you able to run an MVR through Mercury prior to writing the policy? Not here in Texas. How about Mercury calling the customer after you write the policy to check up on an agent's work? Insulting. And the customer is inconvenienced. How about Mercury's claim department? everything is denied, then they lose in court or arbitration. What about a customer asking how much the price will change for a particular policy change? Can't do that with Mercury, you have to call or just submit it and see, after they take a month to process it.

They might be ok rate wise in California, but they sure have turned into the insurer of last resort for Texas independent agents.

And don't get me started on billing help. They're unhappy and make the customer feel like they're going out of their way to help with a billing issue.
Subject Posted By Posted On
RE: RE: RE: : It's About Time Been checked by Merc
Jul 5, 2006, 10:24 pm
RE: RE: RE: : It's About Time Alex
Jul 5, 2006, 10:02 pm
RE: RE: : It's About Time Been Reality Checked by Merc
Jul 4, 2006, 10:45 am
RE: : It's About Time A+ Agent
Jul 4, 2006, 10:16 am
RE: RE: RE: RE: RE: It's About Time Been Reality Checked by Merc
Jul 3, 2006, 7:23 pm
RE: RE: RE: RE: RE: It's About Time Reality Check
Jun 24, 2006, 3:06 pm
RE: RE: RE: RE: It's About Time Reality Check Check
Jun 22, 2006, 5:38 pm
RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: It's About Time Reality Check
Jun 7, 2006, 5:53 pm
RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: It's About Time OC Agent
Jun 7, 2006, 5:37 pm
RE: RE: RE: RE: RE: RE: RE: RE: RE: It's About Time AJ
Jun 5, 2006, 10:03 pm
RE: RE: RE: RE: RE: RE: RE: RE: It's About Time CA Broker
Jun 5, 2006, 3:54 pm
RE: RE: RE: RE: RE: RE: RE: It's About Time Reality Check
Jun 4, 2006, 2:15 am
RE: RE: RE: RE: RE: RE: It's About Time A Broker
Jun 3, 2006, 2:07 pm
RE: RE: RE: RE: RE: It's About Time KEN
Jun 2, 2006, 4:04 pm
RE: RE: RE: RE: It's About Time Mark
Jun 2, 2006, 3:05 pm
RE: RE: RE: It's About Time Reality Check
Jun 1, 2006, 8:13 pm
RE: RE: It's About Time Mark
Jun 1, 2006, 7:37 pm
RE: It's About Time Reality Check
Jun 1, 2006, 5:41 pm
It's About Time A Broker
Jun 1, 2006, 3:09 pm
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