Posted On: June 3, 2006, 2:07 pm CDT

Posted By: A Broker

All of your comments have been very enlightening and from Fla. to Texas to my office here in Ca. I find the end results the same: Mercury deserves what they are getting.

It is refreshing to know there are "other" brokers across this nation who write policies the way we do in MY brokerage: using accurate information, providing all coverages (which have been fully explained to the applicant) requested and/or needed by the applicant AND offering insurance that will pass the "test of time" should the applicant need to reLY on it (if and when the time comes).

And, you have (both) affirmed what we have HEARD so often here in my state: Mercury Insurance's (so-called) "Claims Department" is a farce: unreliable, undependable and difficult to deal with if called upon for "coverages" purchased by the applicant/insured/buyer.

We offer our "clients/insureds" accurately quoted, dependable INSURANCE that will NOT "blow up" in the face of the insured and/or cause THIS brokerage either embarrassment and/or an E&O claim. WOW....now isn't THAT a novel idea that many of our "competitors" could learn from if they'd live up to their licenses.

Enough said...and thanks for your honesty. Believe it or not, our clients DO appreciate it.