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Mercury Insurance To Pay $250,000 in California Claims Handling Settlement

West News • June 26, 2008
California Insurance Commissioner Steve Poizner announced that Mercury Insurance Group will pay a $250,000 settlement for alleged claims handling violations. "I'm pleased that Mercury has agreed ...

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Subject: RE: RE: RE: RE: RE: RE: Mercury Claim Handling

Posted On: June 27, 2008, 11:38 am CDT
Posted By: demos
Comment:
Although its true that "nothing happens until something is sold" - it's also true that you have nothing to seel without the "service" proivded by the claims dept - correct? I understand it is difficult to find and keep clients, but agents have significant rewards to do just that - not true for adjusters. Just ask any one of them on the front lines. Ask yourself, when was the last time you called an adjuster directly to compliment them on their hard work instead of calling an Insurance Co contact (ususally their Marketing Dept). Bad news and sh** roll down hill fast and we will hear about it immediately - doesn't seem to work the other way when good news comes in. Again, just ask any adjuster on the job for a while.


Enough venting - we need each other, but I for one am very tired of being blamed for all the bad things that happen as well as being treated like dirt by Agents.
Subject Posted By Posted On
RE: RE: The DOI is picking on Mercury Made in the shade
Aug 1, 2008, 7:08 pm
RE: The DOI is picking on Mercury Janice
Aug 1, 2008, 5:48 pm
To: Just the facts man or mam The customer
Jul 2, 2008, 12:03 pm
To: The Customer Just the facts mam
Jul 1, 2008, 6:15 pm
RE: To: The Customer Investigator
Jul 1, 2008, 5:28 pm
To "Daddy War Bucks" The customer
Jul 1, 2008, 5:16 pm
RE: To Former Agent Former Agent
Jul 1, 2008, 2:28 pm
To: The Customer Daddy War Bucks
Jul 1, 2008, 2:27 pm
To Former Agent The customer
Jul 1, 2008, 2:24 pm
RE: To the $$$$$$ Mercury Agent Former Agent
Jul 1, 2008, 2:10 pm
To the $$$$$$ Mercury Agent The customer
Jul 1, 2008, 2:03 pm
Claims Departments Kudos to adjusters
Jun 27, 2008, 6:45 pm
Demos Posts TwoCents
Jun 27, 2008, 3:26 pm
Case closed $$$$$$ Agent $$$$$$$$$
Jun 27, 2008, 12:31 pm
RE: RE: RE: RE: RE: RE: RE: Mercury Claim Handling Former Agent
Jun 27, 2008, 11:49 am
RE: RE: RE: RE: RE: RE: Mercury Claim Handling demos
Jun 27, 2008, 11:38 am
RE: RE: RE: RE: RE: Mercury Claim Handling Former Agent
Jun 27, 2008, 11:14 am
RE: RE: RE: RE: Mercury Claim Handling demos
Jun 27, 2008, 10:55 am
Texas Team Texas Agent
Jun 27, 2008, 10:38 am
RE: RE: RE: The DOI is picking on Mercury What are you smoking?
Jun 27, 2008, 10:34 am
RE: RE: RE: Mercury Claim Handling Jimmy Sellers
Jun 27, 2008, 7:45 am
RE: RE: Mercury Claim Handling Central Coast Agent
Jun 26, 2008, 10:45 pm
RE: Mercury Claim Handling Claim Consultant
Jun 26, 2008, 8:07 pm
Claims Handeling Big Deal.......
Jun 26, 2008, 6:57 pm
RE: RE: RE: Bare bones policy? Bakersfield Agent
Jun 26, 2008, 6:33 pm
RE: RE: The DOI is picking on Mercury Chairman's Club Agent
Jun 26, 2008, 6:31 pm
RE: RE: Bare bones policy? Grace
Jun 26, 2008, 6:28 pm
RE: Bare bones policy? Bakersfield Agent
Jun 26, 2008, 6:15 pm
Bare bones policy? Central Coast Agent
Jun 26, 2008, 4:41 pm
RE: RE: The DOI is picking on Mercury noel
Jun 26, 2008, 4:03 pm
RE: The DOI is picking on Mercury What are you smoking?
Jun 26, 2008, 3:51 pm
The DOI is picking on Mercury A Chairman's Club Agent
Jun 26, 2008, 3:11 pm
Mercury pays DOI $258,000 Patrick Stokes
Jun 26, 2008, 1:10 pm
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