gforaker wrote:No, far more Sagitta owners are migrating over to Applied. Several of the largest agency groups in the country have purchased Epic and are converting over.
That is an interesting fact if more Sagitta owners are moving to Epic than to AMS360. Where did you get that info? Then again I was under the impression that AMS360 wasn't really 'scaled' for larger agencies, so it would seem their choices would be to either stick with Sagitta or move to Epic? I'm honestly asking... I don't know for sure. In either case, we're not a 'large' agency.
Epic is doing just fine and is a fully functioning product. You really need to contact your area representative to take a new look.
As mentioned, I have, in 2009 (I didn't mention that), early 2010 and now in March-April 2011. So far it has been a very slow process requiring multiple attempts on my part to reach out to get anyone to call back with any real information.
There will be no "sales job" because there will be no software cost for you to upgrade.
I'm guessing that's probably why nobody seems eager to talk to me. But hoping it's not because of issues with Epic. Those are the only two explanations I can think of.
I really can't believe you are having trouble finding people at Applied to talk to you about it. Are you really a TAM user? You sound like an AMS newsgroup troll.
I've been an IT guy at my agency and TAM admin for over 10 years now. I'm not trolling. I can see how it would appear that way since I'm coming here and complaining but I guess I've just gotten frustrated at how Applied basically got us all excited about Epic 2.5 years ago and here I am today having a difficult time getting any information on it.
As for TAM, Applied has said that there will be no phase out of that line. They will continue to develop and improve TAM for any foreseeable future. There will be no push to encourage TAM agents to convert over, so you will not receive lots of marketing info on Epic unless you ask for it.
If Epic is clearly superior (as they seemed to be saying when they introduced it) then I'd think there would be a push. If you're a company like applied and you're trying to retain your existing customer base, wouldn't you rather have them using your best product? I understand they don't want to alienate people that love TAM... but that's not at all the same thing as promoting a superior product.
There is also plenty of discussion about Epic on the Users Group forums. You do belong to the Users Group, don't you?
Which forum is that? I read the ASCnet forums occasionally. I wanted to talk about this here since this appears to be a management system neutral forum, whereas ASCnet is by nature all Applied users. Even still I do see Epic talk on those forums, but not really high level talk about where Epic stands in terms of viability compared to TAM as well as Vertafore and other management system offerings.
If there is another forum I should be aware of please let me know.
Applied Epic is up through its 4th major release/update. I believe that 5.0 is due out at any time... Disclaimer: I do not work for Applied, I am an independent consultant.
In my role as a technology and workflow consultant, I have implemented workflows at some agencies that are using Epic over the past 24 months. I'd be more than happy to chat with you about what I have seen, some strengths and weaknesses, etc.
I understand that Applied is using a fairly rigorous roll out process, perhaps due to the sheer number of users of TAM that could potentially be brought over to Epic, and perhaps due to the gaps - and potential issues that some agencies may have - with where the platform is now.
Feel free to email me back at email@example.com
if you'd like to talk in more depth about Epic.
How long have they been on 4.0? I want to say that's the version I was told they were on in January of 2010? Or maybe that's what they were about to be on. Thanks for your contact information. I may shoot you an email in a bit once I've learned enough to form some decent questions.