Licensed vs non licensed CSR ( CA)

[JAM]

Wanted to see what everyone here though about hiring licensed vs non licensed CSR's. We dont use them but I know many agencies do and these non licensed CSR's are quoting an talking coverage with clients.

[Big Dog]

Hiring a non-licensed CSR potentially puts your agency, license, and E&O at risk. If an unlicensed CSR is talking coverage with clients, they, and your agency, are in violation of the insurance code.

[JAM]

You are absolutely right> recemtly we were looking for a new CSr and I was surprised by the number of CSR resumes we were getting that did not have a license. They all worked at other agencies and did all the work.

[mangroveman]

This is illegal in my state. (Florida)

[bkrigsman]

It is also illegal in my state (Texas) unlicensed CSR's cannot discuss coverages at all. Not even a deductible.