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Personal Lines Underwriting Manager

Founded in 2004, Universal North America is a wholly owned subsidiary of Puerto Rico’s largest property insurance company, Universal Group. In ten short years, Universal North America has grown from writing property and casualty insurance in Florida only to writing multiple product lines in 17 states with 4 offices across the country, including in Sacramento, CA; San Antonio, TX; Arlington (Fort Worth), Texas and the home corporate office in Sarasota, FL.Currently offered are Homeowners, Dwelling Fire, Condominium, Renters, Lessor’s Protection, Flood, and Businessowner/Commercial Residential policies (not all coverages are available in all states).

The Personal Lines Underwriting Manager is responsible for managing the review, maintenance, and implementation of underwriting philosophy, strategy and guidelines for personal lines of business for all states. Also, responsible for the supervision of and handling underwriting edit referrals or other assigned risk reviews, including making and implementing underwriting decisions on new business, renewals and endorsements.

Education and/or Experience:

  • Bachelor’s degree or equivalent work experience
  • 5+ years of recent industry experience to include advanced knowledge and understanding of personal lines products (Homeowners, Automobile, and Umbrella) processes and fundamental underwriting principles
  • Demonstrate ability to lead complex underwriting assignments
  • Ability to direct and lead a geographically disparate team of underwriters and support personnel
  • Demonstrated commitment to superior customer service
  • Experience and knowledge of risk segmentation, financial analysis, insurance pricing, internet business channels, business planning and strategy and business project / program management
  • Understanding of state and federal regulatory compliance requirements
  • Prudent, balanced, and timely decision making skills

Preferred Qualifications:

  • Continuing industry education progress toward or attainment of recognized designations
  • Recent experience underwriting personal lines in FL, TX, SC, AZ, NV,CA, HI
  • Experience writing and implementing underwriting guidelines, processes and procedures
  • Prior direct management experience
  • Successful experience training and mentoring underwriters, customer service representatives and support staff
  • Understanding of catastrophe risk analysis tools
  • Experience with industry level, portfolio level, producer/underwriter level and policy level results reviews with development of appropriate action plans for results improvement
  • Prior experience in automated underwriting systems development
  • Prior experience with product development, competitive analysis and pricing evaluation

Licenses and/or Certifications:

  • CPCU not required but preferred

How to Apply

If you are interested in this opportunity, please send resume to

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