One Man's Perspective on Hurricane Katrina

By Dave Thomas

Wednesday, Oct. 26 - The day began with a visit to insurance agent Scott Naugle in the Gulfport, Mississippi area. Naugle and his staff were working out of a tent, assisting policyholders. Naugle talked about both the professional and personal tragedies he and his staff had gone through. Many agents and staff like Naugle's had been putting in long days since Katrina struck in late August. They had an even greater appreciation of what their policyholders went through, having suffered similar personal losses. We then journeyed about a mile down to the edge of the Gulf of Mexico. Walking among the debris, I think it first hit me what this area and others had gone through. A stuffed teddy bear rested in a pile of other children's mementos on the ground across from what was left of a housing complex. You could only hope that the families managed to get out in time. We walked a short ways to what was left of Fire Station #7, and spoke with the deputy fire chief, who was also gracious enough to take some time for us. Each time my co-worker approached someone for an interview, I wondered what the reaction would be. These people had been through enough, would they want yet another person sticking a microphone in their face? The chief talked about the searches and rescues his crew undertook and how they would rebuild their station. He also noted (pointing just on the other side of some trees) where several dead bodies had been discovered. After what seemed like a long day, but nothing like these people had gone through, we made the hour drive to Mobile, Alabama and our hotel for the next two nights. It was the closest hotel we could find to New Orleans/Mississippi.

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Videos

Video

The Claims Keep Growing

Crawford & Company adjuster Mark Moon plans to be in the greater New Orleans area for some time to come, helping Katrina victims with their claims. Moon discusses the claims process and some of the challenges he faces in assisting residents.

Video

Homes Destroyed One After Another

Chalmette, Louisiana resident Judy Lunt and her husband, Charles, could only look on in disbelief when they viewed what was left of their rental properties on one block in this Louisiana neighborhood. Lunt's tragedy was made worse by an apparent arson of the properties weeks after Katrina hit.

Video

A Fight for Survival

Ninth Ward of New Orleans resident Louis Legier, 80, and his 88-year-old cousin made a mad dash for a nearby school as Katrina's flood waters swamped their street. Legier and his cousin survived, but his house didn't.

Video

A Neighborhood Destroyed

Insurance Journal Online Editor Dave Thomas shows the destruction that hit one Ninth Ward block of homes, along with the neighborhood school, as Katrina roared into town. Few buildings, cars and other property escaped.

Video

Many Years of Memories

In the Ninth Ward of New Orleans, resident Louis Legier discusses the devastation Katrina wreaked on his home. For Legier, life goes on and he will not let this storm ruin him.

Video

Taking it Personally

Mississippi insurance agent Aulton Vann knows all too well what his policyholders are going through as a result of Hurricane Katrina. Vann's agency was damaged by flooding and he and his family lost their home overlooking the Gulf. Like many in Mississippi, though, Vann is determined to rebuild.

Video

Hitting Home for This Agent

Mississippi independent insurance agent Aulton Vann vows to rebuild his home. The Pascagoula resident lost his family home which overlooked the Gulf. Vann talks about the loss of the property and the neighborhood he has called home for so many years.

Video

Knowing the Agony of Policyholders

Like other Mississippi independent insurance agents, Dave Treutel knows what his policyholders are going through. Treutel talks from what was his own property and how much work is necessary to rebuild his family home. While the home is still standing, it is months away from being inhabitable again.

Video

In Survival Mode

Mississippi insurance agent Dave Treutel knows it could have been even worse, and for Treutel and his family, it was pretty bad. While he currently runs his insurance business out of a trailer, Treutel's home and business suffered major damage from Hurricane Katrina. Like many in the Bay St. Louis community, Treutel will pick up the pieces and rebuild in the area he calls home.

Video

Firefighters Answer Call to Duty

For Gulfport Deputy Fire Chief Derek Ladner (Fire Station #7), Hurricane Katrina was like nothing he and his co-workers had ever seen before. With their station damaged by the storm, the men and women from #7 spent a number of harrowing days searching for survivors and doing whatever they could to assist people. Like many in Gulfport, Ladner knows there is much rebuilding work ahead, but it is a job he would not trade for anything.

Video

Katrina Brings Life to a Halt in Mississippi

As Insurance Journal Online Editor Dave Thomas discovered in several Mississippi towns along the coast, Katrina spared just about no one. While some buildings were left standing in some shape, Katrina leveled others and unfortunately took lives with her.

Video

Mississippi Big "I" Answers the Calls for Help

Mississippi Big "I" President Richard Davis had seen storms before, but never of the magnitude of Katrina. Davis talked with Insurance Journal in Bay St. Louis about the Association's efforts to reach out to agents across the state.

Video

Going the Extra Mile Following Katrina

Mississippi insurance agent Scott Naugle probably never dreamed he'd one day be working out of a tent on a busy street corner selling insurance. Naugle, like many other Magnolia State businessowners, was hit hard by Hurricane Katrina. With his staff working within tight confines outside to meet the needs of their policyholders, Naugle spoke with Insurance Journal about the challenges he and his co-workers have faced, the personal losses of many Mississippi residents and more.

In the Storm

"HurricaneNow.com's Jeff Flock reports from a parking garage in downtown New Orleans at the height of Hurricane Katrina." Watch Now

Visit HurricaneNow.com for more exciting video coverage of Hurricanes Katrina, Wilma and Rita.

Satellite Photos

Amazing satellite imagery of New Orleans and the Gulf Coast, before and after Hurricane Katrina.

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Highly recommended: Download an analysis of New Orleans hurricane images (PDF)

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