National Section

10 Things to Know About Hospitals

Hospitals of all types have provided patients with more than $459 billion in uncompensated care – no payment was received from the patient or insurer – since 2000. American Hospital Association, in a January 2015 update There were 5,686 hospitals …

E&O Insights: How Management Shapes an Agency’s E&O Culture

The phrase “you can’t judge a book by its cover” dates back to the mid-1800s. While that may ring true for the literary world, the opposite is true when it comes to an organization’s errors and omissions (E&O) culture. You …

Incoming, Outgoing Travelers CEOs Talk Transition, M&As

Departing Travelers Insurance CEO Jay Fishman and his successor, Alan Schnitzer, insist that the property/casualty insurance giant will experience a smooth transition. The Travelers Companies announced on Aug. 4 that Fishman would give up his role as CEO due to …

AIG Sees Opportunity in ACE-Chubb Marriage

ACE Limited’s acquisition of Chubb Insurance could create opportunity for American International Group (AIG), which is already a major player in the high net worth market along with both ACE and Chubb. Asked during an analysts’ call about the ACE-Chubb …

The Independent Insurance Agent – What Customers EXPECT

Whether you are the owner of a local agency or the CEO of a large public broker – it feels like there is less and less oxygen in the room. Organic sales growth is tough; merger & acquisition activity in …

Beware of Setting Too Many Goals for Your Agency

The agency business has a love affair with goals. Some focus on sales, while others deal with company volume demands and operational and financial ratios. It’s a lot for any small business to establish and monitor, much less achieve. So, …

My New Markets

My New Markets is brought to you by Insurance Journal’s sister website: www.mynewmarkets.com Need a Market? Find it. FAST. Allied Healthcare Market Detail: Greenhill Insurance Services offers coverage through an A.M. Best rated “A” or better carrier. Greenhill’s allied healthcare …

Business Moves

Regions, Holehouse Agency Regions Insurance Inc., an affiliate of Regions Bank, has entered into an agreement with the Ronald F. Holehouse Agency to obtain the firm’s personnel and accounts. Agency founder Ron Holehouse, along with Jake Holehouse and the 11-person …

101 Sales, Marketing & Management Ideas

Fellow agents, Insurance Journal readers, experts, educators, marketing professionals, along with Theodore Roosevelt, Steve Jobs, Zig Ziglar, CNBC’s Kelly Evans, Harvard Business Review and Fortune magazine have been tapped for advice for this year’s list. There are big ideas and …

Independent Agencies Growing Organically

Independent agencies are enjoying a period of high profitability boosted by healthy organic growth despite continued soft pricing in commercial lines. Independent insurance agents/brokers posted median organic growth of 5.9 percent for the second quarter of 2015, slightly higher than …

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