Minding Your Business

Creating Key Performance Indicators

How is the best way to measure the business’ success? Often business owners have a good grasp of the financial indicators and sales of their business. Knowing sales is important — owners might know off the top of their head …

Planning for Uncertainty

The traditional business plan includes short-term and long-term goals and projections. But, how do you plan when you can’t guess what will happen? Some things are shifting faster than you can keep up with or are changing based on politics. …

How to Improve Communication with Insurance Companies

Today agents must assume an active role in establishing solid relationships with their insurance companies. The key to any good relationship is communication. Agencies must devise a well-organized plan to communicate with their carriers. This article shows owners the way. …

Managing Time is Imperative

Time is the only resource we cannot recreate, but how can you optimize being “in control of time” rather than being “controlled by it?” People tend to number their days when they are dying. A woman named Wendy who worked …

How to Be a High Performing Agency

To be a high-performing firm, one needs to emulate what the best firms are doing and the traits that bring high-performance to fruition. This article focuses on the top five characteristics the best agencies have in common. 1 – Growing …

Insurance Industry Trends for Agencies to Exploit in 2014

In order to be a step ahead of the competition it is best to be proactive. One can do this by understanding and exploiting current and future trends. It is easy to predict trends by understanding recurring cycles and applying …

Obamacare and Agency Value

Where is the Affordable Care Act headed? Are we prepared? Who will be covered and who won’t? Are we robbing from Peter to pay Paul? The list of questions is endless. The answers are few and far between. In a …

The Power of 98/2 Delegation

Delegation is a critical skill for managerial and leadership success. Successful leaders and managers delegate to engage people, leverage the special skills, and get more done. Even the most talented person has a capacity limit when they do everything themselves. …

How to Develop a Sales and Marketing Plan

Every year a firm should develop a new sales and marketing plan. This is an essential element of strategic planning. Many carriers want to meet with the agency owners to set the game plans for the coming year and it …

Acquisitions and Agency Value

Growth by merger or acquisition is still a popular and valuable tool, despite the economy being on hard times. One of the main reasons it remains popular among agencies is because it is a way to show growth even with …

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