Safeco President and CEO Paula Reynolds announced executive changes made to accelerate the company’s progress toward becoming a low-cost insurance provider with distinctive products and services.
Mike Hughes was named executive vice president-Insurance Operations, overseeing profit-and-loss for personal and commercial product lines, including product design, pricing and underwriting.
Terri Dalenta is senior vice president-Claims and Service, responsible for transforming the experience of Safeco’s 4.3 million insured customers and 8,500 agents.
Kim Garland is president of Open Seas Insurance, Safeco’s product research and innovation arm.
The appointments stem in part from the departure of Michael LaRocco, president and chief operating officer of Safeco’s Property and Casualty operations, and the retirement of Dale Lauer, head of Claims and Service. LaRocco elected to leave the company to pursue other opportunities. Lauer plans to retire on July 31, 2006, after 34 years of service.
Additionally, John Ammendola will become senior vice president-Financial Planning and Analysis. Tom Troy will head Safeco Business Insurance, and Spencer Donkin will head personal and commercial insurance field underwriting operations. Lew Augustine will take over duties of chief risk officer.
A new Regulatory Affairs Office was established to coordinate regulatory activities. Co-leaders of the new office are Laura Murphy, chief regulatory and compliance officer, and Edward Heffernan, senior vice president-Government Relations.