Willis to Relocate 3,500 Workers after Profit Misses Estimates

By Craig Giammona | April 30, 2014

Willis Group Holdings Plc plans to eliminate jobs and relocate 3,500 employees, or about 16 percent of its workforce, after reporting first-quarter earnings that missed analysts’ estimates.


The moves will yield $420 million in cost savings through 2017 and $300 million annually after that, the London-based company said yesterday in a statement. Willis, the third-largest insurance broker by market value, said workers will be shifted to lower-cost locations. The company had about 21,700 employees at year-end.


CEO Dominic Casserley plans to move “support roles” to reduce the percentage of employees in higher-cost locations to 60 percent from 80 percent, according to the statement. Willis said in a filing that low-cost sites include Mumbai and Nashville, Tennessee.


“As we continue to invest to grow revenues, we also have an opportunity to take more action on expenses,” Casserley said in the statement.


Willis gained less than 1 percent to $43.20 in New York yesterday, and has declined 3.6 percent this year.


Miles Russell, a spokesman for Willis, declined to say how many jobs would be cut or which locations would lose positions. Chicago’s Sears Tower, the second-tallest building in the U.S. behind One World Trade Center in New York, was renamed the Willis Tower in 2009 after the broker moved about 500 employees into the building.


First-quarter net income rose 12 percent to $246 million, or $1.35 a share, from $219 million, or $1.24, a year earlier. Profit excluding certain items was $1.36 a share, missing the $1.40 average estimate of 16 analysts surveyed by Bloomberg.


–With assistance from Zachary Tracer in New York.


Latest Comments

  • May 19, 2014 at 2:38 pm
    Agent says:
    Hi FFA. I saw a study this morning that NY is the most unfriendly place to do business in the country and Illinois is right up there behind them. Those Blue State liberals a... read more
  • May 19, 2014 at 2:35 pm
    Agent says:
    Some companies have tried the call center routine with foreign employees who barely speak English. One of mine did that and after 10 minutes on the phone not understanding an... read more
  • May 19, 2014 at 2:29 pm
    Agent says:
    Are you saying that the Willis employees in the Chicago tower is not providing quality service now? I don't use them so I don't know how they are.
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