Ohio-based Progressive announced the opening of two new expanded auto insurance claims training facilities and the industry’s first center dedicated to training representatives to handle motorcycle, ATV, RV, boat and personal watercraft claims.
The expanded auto claims training centers, located in Cleveland and Tampa, Fla., can now train over 7,500 claims reps each year, up from 3,000 previously. The company also operates an auto claims training center in Tempe, Ariz.
The industry’s first-ever motorcycle, ATV, RV, boat and personal watercraft claims training center, also located in Tempe, accommodates 2,000 claims reps a year and becomes the company’s fourth claims training center. Previously, this type of training was conducted in the company’s auto claims training centers.