Indiana Insurance Adds Online Billing Option for Commercial Customers

January 24, 2007

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Indiana Insurance, a member of Liberty Mutual Group, is expanding its Online Billing Service Center to allow its commercial lines customers to make online payments and view their account summaries and payment histories.

Commercial customers can choose Electronic Fund Transfer (EFT), credit, or debit cards to make single payments online. Personal lines policyholders can also set-up automated, recurring EFT payments, eliminating postage expenses, installment fees, and possible late fees.

MasterCard International’s 2005 study on recurring payments found that more consumers (67 percent) now pay recurring bills automatically than by check (64 percent), the first time automatic payments have surpassed checks as the most common method of paying recurring household bills.

Policyholders enroll and access the Online Billing Service Center by visiting www.indiana-ins.com/billing. In addition, customers can also receive e-mail notifications alerting them to updated invoice information.

Source: Indiana Insurance

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