San Diego, Calif.-based ICW Group Insurance Companies is now offering workers’ compensation insurance in Illinois.
The ICW’s Illinois workers’ compensation office is led by Suzanne Lysak. Lysak has more than 16 years of experience in the workers’ compensation insurance industry, with a strong background in customer-oriented technology, agency management and business development.
Lysak will operate out of the company’s Downers Grove office in suburban Chicago. She will focus on establishing a customer footprint for ICW Group in the Midwest regional marketplace by partnering with successful property and casualty agents in the greater Chicago area as well as in other key cities across the state.
The carrier said it has recently achieved a series of transformative milestones that have greatly enhanced its agent-focused business strategy, including:
- Launching the SnapAgency Portal, an online underwriting tool that streamlines the submission process for workers’ compensation agents and brokers.
- Entry into the Small Workers’ Comp market featuring Snap Instant Quote (Snap IQ), which offers straight-through processing for premiums starting at $2,500.
- Introduction of RMRx Safety Advisor, a free online risk-management service that can be cobranded with its agents and brokers.
- SAP software implementation for improved operational efficiencies and customer service.
Privately held ICW Group represents a group of multi-line property and casualty insurance carriers providing workers’ compensation, surety, earthquake and personal and business auto insurance. Its member companies are Insurance Company of the West, Explorer Insurance Company and Independence Casualty and Surety.
Source: ICW Group, www.icwgroup.com


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