eCoverage (www.ecoverage.com) was named the number one site for “Ease of Use” and “Customer Confidence” on the Gomez Fall 2000 Internet Insurance Carrier Scorecard(TM). According to Gomez, eCoverage provides consumers with “an extremely user-friendly interface, particularly in the quote and application process.
eCoverage’s online system, moreover, allows consumers to view their accounts, make changes, add drivers/vehicles and print copies of their insurance ID cards and policies.”
The eCoverage online experience is supported by a 24/7 customer contact center where licensed professionals are available to assist customers via telephone, e-mail and chat. With headquarters in San Francisco and a 24/7 customer service center in Pleasanton, Calif., eCoverage boasts a corporate philosophy of “Speed, Simplicity, Savings and Service.”
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