National News
Applied Systems Support Services Implements Online Text Chat Feature
Applied SystemsŪ, an automation solutions provider for the P/C industry, has added a text chat service called Online Real-Time to its service offerings. Online Real-Time allows customers to "chat" with a technician over the web for quick technical assistance.
Tom Carruth, executive vice president of Implementation and Support Services notes, "Customer feedback regarding Online Real-Time has been extremely positive.
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We realize that our diverse and technically knowledgeable customers have busy schedules and are always looking for convenient and effective ways in which they can contact Support. Online Real-Time satisfies this need."
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