The Hartford Able to Handle Commercial Lines Scheduled Items in AMS-Generated Excel Stream

The Hartford Financial Services Group has sped up the process for AMS systems users to handle large amounts of schedule data as part of the application and rating process for middle market business.

A provider in using technology to enhance ease of doing business for agents and brokers, The Hartford can now accept an Excel file with schedule data generated directly from an AMS Sagitta Browser system Version 5. The data is entered once.

“Accepting this data electronically improves productivity and accuracy, and enables underwriters to more quickly respond to agents and brokers about whether the company will quote a particular account,” Lisa Cox, The Hartford’s senior vice president, e-Business Technology Solutions, remarked. “The Hartford can convert exposure information for auto, workers’ compensation and property in any Excel spreadsheet into an ACORD XML stream and push it to the company’s internal commercial lines rating and policy writing system. Our countrywide rollout will be completed by the end of the month.”

In October the Hartford became the first insurer to successfully accept exposure schedules in an XML transaction based on ACORD XML large commercial standards.

“Insurers have made great strides in enhancing workflow for personal and small commercial insurance, but despite agent/broker requests they have not found a way to address the complexities of middle market policy applications,” Gary Thompson, senior vice president, Middle Market and Specialty Practices, at The Hartford, added. “We have developed an infrastructure that will allow us to bring the benefits of automation to this business sector in a non- proprietary way, and we’re now beginning to use it.”