Interstate Insurance Group Implements Web-enabled Rating for Pair of Its Major Commercial Lines

Interstate Insurance Group (IIG) has successfully implemented Web-based rating for two of its six major commercial lines using a combined interface integrating IT breakthroughs from ePolicy Solutions, Inc. and Docucorp International

The integration of RightRisk from ePolicy Solutions with Docucorp’s policy production solution automates underwriting, rating, quoting, binding and issuance processes for online and print distribution. The interface delivers up-to-the-second state-by-state rating updates for IIG agents nationally, eliminating keyboard replication and mail delay. Besides enabling immediate policy binding, the system reportedly gives agents improved ease of use and data accuracy – and it also speeds claims response by making policies immediately available to adjusters online.

“With the pilot of our transportation/commercial auto book and the document library we are realizing benefits of better efficiency and consistency, ” said Mark Melander, senior director of Underwriting Support Services of IIG. “We are now preparing to add four additional commercial products in the second quarter of 2004, expanding the use of this critically important new tool and improving our ability to compete in the marketplace. By this time next year, IIG will have replaced six disparate legacy systems with this dynamic new process.”