IVANS Inc., based in Old Greenwich, Conn., has announced the launch of AgentExpress, a program to encourage agents to use broadband connections to retrieve carrier downloads.
Agents whose carriers are sending information to IVANS E-Commerce Server (ECS) can use broadband connections to retrieve files. IVANS broadband download specialists are proactively calling the more than 4,000 agents who are not yet using their broadband connections for download and are walking them through the configuration, which takes less than 10 minutes. Additionally, IVANS has sent a fact sheet to agents explaining the four steps needed to configure their agency management systems for broadband download.
IVANS plans to complete the calls by the end of February with an initial goal of enabling at least 20 percent. Other ongoing program tactics include Web conferences, e-mails and faxes.
Agents who have questions or would like more information can contact Tim Hisch, offering manager, at (800) 548-2675, ext. 8894. Agents who would like immediate help in configuring their systems can contact IVANS broadband download specialists at (800) 548-2675.
The ECS Internet download solution eliminates the need to use a modem or a one-off process to access information such as policy changes, renewals, cancellations and reinstatements from their carriers using ECS. The process ensures that users’ systems are in sync with carriers’ systems and is said to improve workflow. ECS is part of the IVANS suite of Internet offerings.
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