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Andrea WellsAgency Compensation Playbook: 2013 Agency Salary Survey -
Andrew G. SimpsonHow Process Improvement Drives Agency Profitability -
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Don JerglerIndustry Predictions -
Chris BurandReasonable Compensation -
Andrea WellsPersonal Lines: How Technology is Changing the Way Agents Do Business
I like that #12 is “Soft Market Is Ending, Really It Is, Says SNL Financial” and #22 is “Think Soft Market Is Over? Think Again”
I guess this shows that people chose to read what they hoped for more than what the reality is.
I took the time to read most of the articles and found that one that SHOULD have been on the list but not WAS the one about getting back to basics. Customer Service is the NEW Sales Engine. Hope everyone has a fantastic 2012.