Moving Jobs to Low Cost Cities Making AIG ‘Best’ in Efficiency: P/C CEO Hancock

By Zachary Tracer, Bloomberg | May 29, 2014

  • May 29, 2014 at 2:44 pm
    Agent says:
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    I wonder why AIG would move jobs away from NY. We all know it is the center of the Universe. Perhaps they will move Ins 102 there so he won’t post his nonsense to us again.

    • May 30, 2014 at 5:59 pm
      insurance102 says:
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      But my nonsense educates you agent…

      Here is one bit of information from a previous posting…

      The University of Illinois at Chicago and the University of Chicago are two different universities!

      You see! You learned from me!

      Too bad that your Cowboys will stink it up this year. The bright side is that it looks to be a talent rich draft.

      Should the slogan in Dallas be “Winless for Winston”?

      Anyway, here is a simple bit of information for you

      # of Eli Manning’s Super Bowl rings > # of Agent’s brain cells

      Cheers Agent! Have a great weekend!

      I will enjoy all what NYC has to offer!

      • June 3, 2014 at 1:46 pm
        Destro says:
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        Ughhh why would anyone want to live in New York, especially NYC?! It’s arguably the most oppressive state in the nation.

        • June 3, 2014 at 3:02 pm
          Agent says:
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          Destro, I think they exchanged one Socialist Dictator for another in NYC. Weiner, the peter tweeter would have been even worse. The people up there get what they deserve. Progressive Socialist governance has never worked in the history of the world. They can have it.

          • June 3, 2014 at 4:01 pm
            insurance102 says:
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            Neither has a government run by teabaggers.

            It looks like Karl Rove and the GOP establishment have come to realize that, and they are putting forth candidates who are competitive in general elections….even if they are RINO’s like Jeb Bush!!

            You’ve never answered my question Agent? What are some of Dr Carson’s thoughts on foreign policy? For example, what does he view as the largest strategic threat to the well being of the US?

            Let us know agent!

          • June 3, 2014 at 4:41 pm
            insurance102 says:
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            Another Weiner joke?

            Food for thought Agent. Wasn’t it a GOP Congressman who was cited for trying to solicit sexual favors from male congressional pages? Also, wasn’t a GOP senator trying to engage in homosexual sex in an airport bathroom?

            What are your thoughts on this?

            Family values? ROFLWMDHOLAA!!

        • June 3, 2014 at 3:22 pm
          Libby says:
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          Have you lived there?

          • June 3, 2014 at 4:52 pm
            Libby says:
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            Who thumbed me down for THAT question? It was an honest and sincere question.

  • May 29, 2014 at 3:09 pm
    Bob says:
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    AIG, lets move the jobs out of America SO YOU CAN GET FAT AGAIN, This is a discusting move and the American people should boycot your company

  • May 29, 2014 at 4:09 pm
    Agent says:
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    Bob, they don’t call them the American “International” Group for nothing. Have you ever tried to talk to one of these out of country call centers? No speak much English. Generally, I have to request to speak to an American and get transferred.

    • May 30, 2014 at 6:00 pm
      insurance102 says:
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      You must feel right at home like when you speak to your mail order bride.

      • June 3, 2014 at 1:47 pm
        Destro says:
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        What do you have against mail order brides?

        • June 3, 2014 at 2:16 pm
          EmpoftheEarth says:
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          He’s just jealous that you got the real thing. He ordered and didnt realize he was ordering from barbie.com

  • May 29, 2014 at 5:31 pm
    Celtica says:
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    “…s shifting workers to locations including the Philippines and Texas to reduce costs. …”

    Kinda says it all. Texas is the new Philippines…

    • May 30, 2014 at 9:42 am
      txmouthbreatherboogereatertx says:
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      At least they speak English in Philippines

      • May 30, 2014 at 10:06 am
        Agent says:
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        Perhaps you can ask them to transfer you there to run the Manila office.

        • May 30, 2014 at 10:15 am
          txmouthbreatherboogereatertx says:
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          I think you mean Bangkok, Thailand. The place where you order all the Lady Thai Boys you have in your conservative closet.

    • May 30, 2014 at 11:44 am
      ExciteBiker says:
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      I’d understand Dallas which is a major insurance hub. But Amarillo?? Who are they kidding? That is an insurance wasteland.

      • May 30, 2014 at 12:06 pm
        txmouthbreatherboogereatertx says:
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        Sounds like a military base may be closing in that region of Texico and they want to take as many American jobs as they can. It’s either insurance jobs or the revival of the Branch Davidian Compound. But who are we kidding, we don’t close under utilized military bases.

        • May 30, 2014 at 12:12 pm
          Agent says:
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          I hate to tell you booger, but Amarillo AFB was turned over to the city of Amarillo some time ago for their airport.

          • May 30, 2014 at 12:16 pm
            txmouthbreatherboogereatertx says:
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            Shocking!! No Mega-Church or NASCAR track?

      • May 30, 2014 at 12:10 pm
        Agent says:
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        I hate to tell you Excite, but companies do business by the Internet now and it doesn’t matter what city they locate an office in. If Amarillo has the facilities and people to handle it, it wouldn’t be any different than in Dallas, Austin, San Antonio or some other Texas city.

        • May 30, 2014 at 4:00 pm
          ExciteBiker says:
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          That is true, but locating away from Dallas–itself a low cost city–necessarily severely reduces the potential talent pool for AIG. Maybe these are strictly call center type jobs. But any real talent in the Dallas Ft Worth metro area is not going to be keen on moving to an insurance desert and stranding themselves whenever AIG decides to downsize or relocate again.

          AIG’s other choices are suburbs of Kansas City and Atlanta. Those make sense. Amarillo doesn’t.

  • May 29, 2014 at 5:32 pm
    chuck says:
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    As I have had terrible experience with off shore “service center” with HP, Visa and others as a Agent/ Broker I will find it difficult to endorse AIG to my clients.

    Have we not already drained “jobs” from the U.S. already to the point of higher unemployment, lower wage jobs to U.S. workers,,,,,.

    Thank you for doing your part to make it worse!

  • May 30, 2014 at 9:11 am
    AIG Drone says:
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    Working here I can tell you Bobby B. and Peter Pan Hancock have destroyed a once great company, but thats what you get when you bring in people that have never worked an underwriting desk or in the P&C marketplace at all.

    Funny how they dont mention getting rid of their corporate jets that fly petey around for ribbon cuttings and allow other “senior” management to fly around at moments notice to berate employees on expenses and cutting expenses at cost of everything but thier over blown salaries…

    • May 30, 2014 at 10:10 am
      Agent says:
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      They may have been great 25 years ago, but some very nasty people were hired and started their demise. They started with bid rigging with Marsh and continued right on with the sub prime mess which cost the taxpayers $182 Billion. While they were owned by the taxpayers, they were doing business with companies with Cuban connections and got caught at that too and recently had to pay fines. It is a culture of corruption and very much like our Federal Government on a smaller scale.

    • May 30, 2014 at 11:09 am
      Phoenix says:
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      Hmmmm. I’m sensing somebody just lost their job at AIG. What’s the matter Drone? They didn’t want to pay you 40 hr/week wages for 15 hours of actual work? You need to step up your game and bring value to the company if you want to remain employed these days. Not just at AIG.

      • June 2, 2014 at 1:38 pm
        AIG Drone says:
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        Wrong Phoenix, try Senior Underwritre who has seen over 50% of the teams across the country leave as a result of the incompetent decisions made by these clowns along witheir biz school grads in Senior positions that spew biz school theories with no real world experience.

        40 hours a week would be a luxury, and drone for now, leaving soon as a result of the antics of these boobs.

        So perhaps phoenix you can get your head out of yoru rectum before posting such uninformed drivel…

        • June 2, 2014 at 5:39 pm
          Agent says:
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          Hey Drone, perhaps you can get a job with Uncle Warren’s Berkshire Hathaway group. I understand he has already hired some talent away from AIG.

          • June 2, 2014 at 6:10 pm
            Insurance 102 says:
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            Agent,
            You are way behind the eight ball. The happenings happened almost a year ago, and he primarily tapped senior Lexington executives including Eastwood, Bresnahan and Godhwanhi. The rare non-Lexington person among their underwriting team is Carroll from Zurich.
            The company has established regional offices in NYC, Chicago and Los Angeles with their home office in Boston.
            It looks like the company is fully staffed at this time from my discussions with agents in the NY area.
            Time to stay indoors, and read a bit Agent. You are making yourself look bad by repeating extremely old information.

          • June 3, 2014 at 10:07 am
            Agent says:
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            102, did I say this happened in the past few weeks? AIG has been going down for some time and the fact is that the talent pool has been exiting the building. Who cares if it happened two weeks ago or a year? Get back on the subway and keep on going.

      • June 2, 2014 at 1:56 pm
        Libby says:
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        I’m sensing someone in AIG’s upper management. What’s the matter, Phoenix? Are you a little sensitive when the remarks hit too close to home?

  • May 30, 2014 at 12:10 pm
    Sargeant Major says:
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    Having been responsible for an international operation which crossed over several countries I can say that it is tough to provide service from a distant service center and get high CS marks. Not just from a distance standpoint (that is not the issue) It is language, culture issues, authority vs. referral issues etc. Real problem challenges.
    Texas, I understand. Lower wage and benefit cost, no state income tax which helps offset lower wage cost for employees, A business friendly state, English and culture are not problems. Best IT companies and support are close by.
    If it were me I would keep it in the good ol USA.

    • May 30, 2014 at 3:58 pm
      Agent says:
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      Sergeant, glad to see you back on the forum again. I thought maybe you went to the VA for treatment and didn’t come back out. It is interesting what the trolls say about Texas, isn’t it? Gee, I wonder if State Farm made a big mistake expanding their operation to DFW. Also, apparently Toyota USA made a big mistake by moving from Torrance, Ca to DFW. How can us country hicks possibly serve the needs of technology? Why is Texas attracting business? I am still scratching my head. Hope you are doing well up there. By the way, Prince Fielder is gone for the year and he wasn’t hitting his weight when he got hurt. Maybe Detroit knew something when they traded. I understand Kinsler is doing well with the Tigers.

      • May 30, 2014 at 4:48 pm
        txmouthbreatherboogereatertx says:
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        Sounds like it’s hot down there in Texico today. Lots of choppy sentences. Kind of like this. Hope you have water. Water run out soon. Many migrants from America moving to Texico. Take up water. Scratching head makes fingers bleed. Minimum wage good. School bad. No taxes to pay for infrastructure. Water and roads good. Taxes bad need more troops for country music video.

  • May 30, 2014 at 4:55 pm
    Rocket88 says:
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    If the area your working in is high cost, you have a limited future. NY is getting kicked in the butt everyday because of the high cost of doing business. Look at Bermuda. The place is in economic turmoil. It’s depressing. People have left the Island in droves because companies have found efficiency by moving to Ireland. Bermuda politicians have been talking about finding new incentives for new business and new people. Well, it’s a bit too late for that with their $400. lunches. But, companies have to be careful. Efficiency is great but it puts more people out of work and the benefits of efficiency is translated into higher executive compensation. The spread of the have’s and have not’s is growing at an alarming rate. Companies need to realign their priorities to First are your employees, second is your customer base and third, your stockholder. Putting stockholder first above customers and employees get you one thing. Impossible call centers in Pakistan. Give the American college kid a break and keep jobs here in America.

    • June 2, 2014 at 10:09 am
      Agent says:
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      Hey Rocket, I am not sure who the worst posters are on this site. It is pretty much a tie between Ins 102 and Boogereater. Neither can put together a complete sentence and make any comment on an insurance article that makes sense. That is why we call them trolls.

      • June 2, 2014 at 12:49 pm
        insurance102 says:
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        Agent is more sensitive than Sean Lee. Are you saying I don’t make sense?

        Put our resumes side by side (without names), and I bet that over 95% of the people (executives and recruiters) would say that I am more the more competent professional.

        I guess part of it is living with a bunch of rude New Yorkers for the past 15+ years where you will learn more about strategic underwriting in one year than you could learn in 10+ years in Texas.

        Have you found a credible scientist who debunks global warming Agent? The last time I checked NASA had some pretty smart people who worked for them. I bet you could not get a job in NASA….as a janitor!!

        Have a great day Agent. With morons like you in the GOP, the White House will be in Democratic hands for a long time to come!

        So, who are you going to back in 2016? Cruz? Paul? Carson?

        Let us know Agent! Rude liberals like me want to be educated!

        ROFL!

        • June 2, 2014 at 12:51 pm
          insurance102 says:
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          oops..quick typing in second paragraph. Should be “I am the more competent professional.”

          Well, it is a Monday, but I am sounding like Agent, FFA and Sargent Major!

          Have a great day Agent! I hope the Texas sun doesn’t fry the remaining brain cells left in your head!

      • June 5, 2014 at 3:09 pm
        FFA says:
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        They are good at insulting people, that is for sure.

  • June 2, 2014 at 12:19 am
    herokingheroking says:
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    insurance is important for everying!!

  • June 3, 2014 at 10:54 am
    insurance102 says:
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    Agent,
    The exit has been happening since 2008. Time to stay out of the Texas sun! For someone who began their career at AIG, I still have quite a few contacts inside and outside of the organization (with carriers, brokers and reinsurers).
    Please stick to reviewing your BOP’s and leave strategic national accounts to me.
    How was the hot date with Sarge at the Steakhouse? I know you are a sucker for a man in a uniform whether it be Sarge in his military fatigues or the dressed up Thai cabana boys that you keep locked up in your very large closet.
    Don’t worry Agent! You can always come out of the closet :)

    • June 3, 2014 at 12:29 pm
      Louie says:
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      for a such a raving Democrat, you sure make a lot of homophobic statements. Bit of a contradiction, isn’t it?

      • June 3, 2014 at 12:42 pm
        Agent says:
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        Louie, 102’s statements make me wonder if he is batting from the other side of the plate. He sits up there in his cubicle thinking he is so smart and then rides the subway back to his little apartment every day.

        • June 3, 2014 at 12:58 pm
          Louie says:
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          The only thing I know is that it’s not necessary to delve into someone’s sexuality, race, or religion in order to make a point. Resorting to personal attacks only diminishes an argument.

        • June 3, 2014 at 1:39 pm
          insurance102 says:
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          Agent,
          I hear laughter. It is coming from people who post here, as well as your mail order bride and the cabana boys who reside in your house.
          Keep up your moronic statements. They truly entertain me!

      • June 3, 2014 at 1:35 pm
        insurance102 says:
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        Louie,
        Just stating the facts. Did I make anything that was derogatory statements about his lifestyle?
        I just feel feel that he shouldn’t hide his true feelings behind Sean Hannity, Rush Limbaugh or football. I bet he loves talking about Jared Allen because he loves the number on his jersey!
        As for remarks insulting people, Agent takes the cake on that. Why don’t you ask him for his true feelings on Muslims?
        Agent is a small town imbecile. The Subway is people from all across the economic spectrum as it is often the most efficient way to get from Point A to Point B. For example, Ihave seen Jamie Dimon and Michael Bloomberg on the subway. If he takes a trip out of Texas and comes to NY, I would show him around if I’m free. He could learn a lot from agents who handle complex accounts.
        Got to run. 7/1 is around the corner, and Agent and FFA are working to get their Hooked on Phonics homework complete.
        Cheers!

        • June 3, 2014 at 2:38 pm
          Agent says:
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          102, I have been to NY and my first impression getting off the plane was how bad it smelled. Perhaps I was getting a whiff of your body odor. I would never ask someone like you to show me around. I would be afraid you would try to fondle me since you seem to have a fixation on men. By the way, I have been married to a woman for over 40 years. I will leave the man thing to the likes of you. Now, you can go back and troll in the subways or Grenage Village for your next partner.

          • June 3, 2014 at 3:58 pm
            insurance102 says:
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            Agent,
            I truly feel sorry for you. While everyone is known to make spelling and grammatical errors from time to time (I know I do and admit it), you sometimes embarass yourself too much on this site.
            As someone who has lived in New York City for over fifteen years, there is no “Grenage” Village. However, there is a “Greenwich” Village. I truly feel sorry for the tour guide and/or company that gave you such poor information. If you come to NYC again, I can refer to you to tour operators that will give you tours with accurate names of people and places. I really think you should ask for a refund.
            Moreover, your educational shortcomings are becoming glaring to so many people on this site as well as other places where you blog. However, they probably aren’t noticed on teabagger.com. I think you need to ask your alma mater for your tuition back, and you can invest some of that money back into the complete Hooked on Phonics collection. It would really help you Agent.
            Again, as a rude New York Democrat I can thank mindless tea bagging Texas Republicans like you. With voters like you voting for Ted Cruz, Rand Paul and Marco Rubio, we could run a chimpanzee as our nominee and still keep the White House.
            Have a great afternoon Agent. I am no longer posting on this article. Stay out of the sun please! The Texas sun is frying your brain, and it having deleterious effects on your train of thought.
            Cheers!

  • June 3, 2014 at 3:51 pm
    Will says:
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    Please take the crude and childish banter off line. It doesn’t contribute positively, nor does it reflect well on any of you. Why does internet anonymity bring out such unnecessary ugliness? Sheesh. Perhaps IJ should require actual identities for posting. That would end this nonsense pretty quick.

    • June 4, 2014 at 9:03 am
      Louie says:
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      Amen, Will!

    • June 5, 2014 at 3:11 pm
      FFA says:
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      Good luck with that. I believe some have a list of insults they just post to post.



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