Texas Mutual Launches Provider Referral Line

Texas Mutual Insurance Company announced the launch of its health care provider referral service for policyholders. The toll-free phone number, (800) 381-8067, provides a list of network health care providers for policyholders to recommend to injured workers.

Rockport Healthcare Group administers the provider referral network for Texas Mutual Insurance Company. When a Texas Mutual policyholder calls the line, a representative will locate a qualified provider convenient to the injured worker’s home.

“This will be a great cost-saving tool for our policyholders and an added convenience for their injured workers,” said Lisa Corless, Texas Mutual vice president of claim operations. “It will help ensure that injured workers find a doctor who is nearby and who can best treat their particular injury. Of course, all our network doctors are also on the Texas Workers’ Compensation Commission’s approved doctor list.”

The referral line can also help injured workers find ancillary health care providers, such as physical therapists or radiologists. Corless added that policyholders must remember that while they may suggest a network doctor to an employee, state law gives the injured worker the final say in choosing a treating doctor, provided the doctor is on the approved doctor list.