Insurance Commissioner Scott J. Kipper named Joseph R. Decker deputy commissioner of insurance at the Nevada Division of Insurance.
Decker started on Monday. He will be based in the division’s Las Vegas office, where he will manage the consumer services section.
Decker has two decades of loss prevention, risk control and fraud investigation experience. Most recently, he was senior vice president and regional manager of global corporate security for Bank of America, where he managed the bank’s protective services division in a multi-state area. Prior to that he was a risk control and loss prevention manager at Citibank N.A.. He also managed State Farm General Insurance Co.’s special investigation unit for nearly a decade and served as a Lieutenant in the U.S. Army Reserve.
The consumer services section of the division handles requests for insurance assistance from the public. Consumers can also file formal complaints against insurance companies and agents, and consumer services will act as a liaison to resolve the problem.
The insurance division falls under of the Nevada Department of Business and Industry. It has offices in Carson City and Las Vegas. In 2012, the division investigated more than 1,900 consumer complaints and recovered $4 million on behalf of consumers.