Claims News

CNA Adds Townsend as Sr. VP, Claim

Chicago-based CNA has appointed Joel Townsend as senior vice president, Claim. He will be head of claims customer service for CNA’s global Management Liability, Financial Institutions and Technology business units. Townsend previously served as senior vice president and worldwide specialty …

Chubb Names Claims Management Team in Europe

Chubb announced a number of appointments within its claims management team in Europe, with immediate effect. All the following positions will report to Peter Murray, director of claims for Chubb in Europe and will be based in London, unless otherwise stated: Steve Parry, formerly UK and …

Marsh Appoints Reeve as Head of First Party Claims, UK Specialties

Marsh announced with immediate effect the appointment of Gary Reeve as head of First Party Claims for its UK Specialties division. Reeve will report to Ian Martin, head of Claims for UK & Ireland. Reeve will act as a senior …

J.M. Wilson Adds Benda, Mandwee

Property/casualty insurance wholesaler J.M. Wilson has hired Adam Benda as claims representative and personal lines underwriter. The company also Adam Mandwee as assistant fleet underwriter in its Portage, Mich. office. Prior to joining J.M. Wilson, Benda worked as an underwriting and …

California Hospital Workers’ Comp Report Shows Claim Severity on Rise

California workers’ compensation claim severity continues to increase, while claims frequency declines, according a newly released report. The latest California hospital report benchmarking workers’ comp costs by Milliman and Keenan Healthcare uses data from 35 hospital systems and individual facilities …

Marsh Appoints Powell as Claims Advocacy International Leader

Marsh has appointed Rob Powell as Claims Advocacy International leader, effective immediately. Based in London, Powell will report to Michael Poulos, global head of Marsh’s Client Advisory Services. Powell joined Marsh in 2014 as a managing director in the International …

ACE Announces Claims Leadership Team for Overseas General Insurance Division

ACE Ltd. announced the future claims leadership team it will appoint for the new Chubb Group’s Overseas General Insurance division. The leadership appointments will take effect upon completion of the acquisition of Chubb, which is expected in the first quarter …

U.K. MGAs Seek Greater Role in Claims Process: MGAA Matters Survey

Managing general agents are keen to be more involved in the claims process because they view claims as a core competence with an intrinsic link to underwriting, according to the latest MGAA Matters Survey.* The fourth quarterly MGAA Matters Survey, which …

Zurich Makes Changes to U.K. General Insurance Executive Team

Zurich Insurance has announced  several changes to the executive line up of its U.K. General Insurance business. The appointments are as follows: Karl Helgesen was named U.K. chief claims officer, effective December 2015, as Tony Emms leaves the business UKGI Chief Operations …

ACE Appoints Matthews as Claims Client Relationship Manager for UK & Ireland

ACE appointed Judy Matthews as claims client relationship manager for the U.K. and Ireland, as it continues to invest in its client-facing claims management team for ACE’s global accounts division. Matthews will work closely with ACE’s business leaders and claims …