Overall customer satisfaction with homeowners insurance companies is the highest in the 12 years J.D. Power and Associates has measured it, driven in part by the practice of bundling auto and homeowners insurance policies. Overall satisfaction averages 785 in 2012 …
Overall customer satisfaction with auto insurance companies has reached an all-time high, according to the J.D. Power and Associates 2012 U.S. Auto Insurance Study. The satisfaction rate was driven primarily by increases in satisfaction with policy offerings, billing and payment, …
Customer satisfaction with homeowners insurance companies this year is up from 2010, but still remains below levels achieved in 2009. Overall satisfaction with homeowners insurance companies averages 769 in 2011—improving by 19 points from 2010, according to the J.D. Power …
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