PwC News

Insurers Increasingly Embrace Robots over Humans for Customer Service

Frustrated with automated answering machines before you finally get to speak with a customer service representative? When it comes to insurance, you’ll just as likely end up dealing with a robot as a human within three years, according to a …

International, Large-Scale Cyber Attack Uncovered by Cyber Security Watchdogs

A large-scale cyber attack from a group targeting organizations in Japan, the United States, Sweden and many other European countries through IT services providers has been uncovered, the Swedish computer security watchdog said on Wednesday. The cyber attack, uncovered through a collaboration by Britain’s …

PwC Develops Blockchain Prototype for London Market Claims

PwC has created a working blockchain prototype for the London Market’s Target Operating Model (TOM) Innovation Exchange, which demonstrates how the technology can support claims bordereau management processes, the company said. Completed over a six-week period, PwC said, the proof …

PwC’s Oscars Screw-Up Could Risk Defense at MF Global Malpractice Trial

PricewaterhouseCoopers LLP’s epic screw-up at the Oscars could carry a high cost if jurors arrive at a malpractice trial next week suspecting the global accounting firm is error-prone. Until a PwC accountant handed Warren Beatty the wrong envelope for the Best Picture …

Singapore Tightens Rules for Sharing Economy that Could Disrupt Asia Ambitions

Singapore, a keen early adopter of the sharing economy, has fired a warning shot across the bow of Airbnb and Uber with tighter rules that could shake up their business models and growth ambitions in Asia. The rules, some say, …

Insurance CEOs More Concerned Than Others About Disrupters: PwC

Insurance CEOs are more concerned than leaders in other industries about combined disruptive threats to their revenue growth prospects, according to findings from the 20th annual “PwC Global CEO Survey.” PwC polled 95 insurance CEOs from 39 countries, who expect to …

PwC Appoints Delbridge as London Market Insurance leader

Paul Delbridge has taken on the role of London market insurance leader at PwC. Delbridge is a partner with 30 years’ experience at the firm, including three years in New York, almost all of which has been spent in the …

Insurance Industry Rethinking Recruitment Strategies

With nearly 400,000 employees expected to retire from the insurance industry workforce within the next few years, according to the U.S. Bureau of Labor Statistics, its incumbent on carriers to consider the ways in which they communicate with and recruit …

PwC Names Bichard as UK Insurance Leader, Succeeding Howe

PwC has appointed Jim Bichard to lead its 1,000-person strong UK insurance practice. Bichard succeeds Jonathan Howe, who has led the practice since 2013. Bichard, who has led PwC’s London Market and Broking team since April 2013, has been with …

U.K. Financial Firms Paid $91B in Annual Tax: City of London Report

Financial companies in the U.K. paid 71.4 billion pounds ($91 billion) in tax in the latest fiscal year, 7.4 percent more than a year earlier, driven by an increase in the levy on banks’ balance sheets, a report from the …