Great blog.
I think the #4 can be the most critical. Management needs to fully buy in and set the expectation. Without that, staff will revert to the old way of doing things. And of course, #7 and #8 – consequences and monitoring/auditing help that too!
Jason, thanks for comments. Always glad to hear positive comments from agencies that have positive results from implementing and maintaining great best practices.
Great blog.
I think the #4 can be the most critical. Management needs to fully buy in and set the expectation. Without that, staff will revert to the old way of doing things. And of course, #7 and #8 – consequences and monitoring/auditing help that too!
Jason, thanks for comments. Always glad to hear positive comments from agencies that have positive results from implementing and maintaining great best practices.
Jason,
You are so correct. Most business that only have senior management partially on board will get the same reasults- partial.
Peter, great way to say it. Thanks for commenting.