Companies keeping the lines of communication open - its all webinars and email blasts. We (independent agents) represent too many companies to be able to read and retain it all. So frustrating to find out guidelines have been changed with nothing more than a electronic memo. Yikes, that must be inc...

For instance: The most recent disruption was a high net worth company decided mid-stream to start charging $7 installation fee per payment. Not an uncommon practice for most companies, but in this case, the client got the letter before the agency did. It is much nicer for the client and the agent to...

Companies keeping the lines of communication open - its all webinars and email blasts. We (independent agents) represent too many companies to be able to read and retain it all. So frustrating to find out guidelines have been changed with nothing more than a electronic memo.

Has anyone else heard, the transition from Allied to Nationwide includes a portal where clients can log in to the web site, and change their policy limits as they are so inclined? What do you think about that?