I can't believe that anyone still takes cash regardless of the size of the town or agency. Or that they still take direct bill payments. Your clientele needs to be trained to pay their bills on time. Obviously, I don't deal with Personal Lines, but the only cash we take is the initial down payment o...

Do you have Auto-Owners? I wrote one with them.

You won't really see much change in operations. I've been through the Indiana and Ohio Casualty purchases. The only change with Ohio Casualty over the Indiana is that they will be state specific now. We no longer do business with OC and our Indiana underwriters handle all of the OC business that we ...