We have an Iwatsu phone system. It is a standard telephone system integrated with our computer system. Voice mails come to us as an email with a wav attachment. We can attach the email to the customer or company file as needed. We can also hit a "record" button on the phone whenever we wa...

What product/phone system do you use? When it's emailed to you, what type of file format is it in? wav? mp3? I would just think it would take up a lot of space when you attach it.

I'm hearing things about the ability to capture calls and attach the live call into my agency management system. does anyone have thoughts on this? I like it for e&o....

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